OPERATIONS / GENERAL MANAGER
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Dynamic and results-driven Business Operations Manager with a proven track record in the transport industry, offering extensive experience in performance of daily business operations, to achieve productivity and ensuring exceptional customer service delivery.
Adept at managing costs and budgets, and achieving key performance indicators (KPIs). Possess excellent communication and analytical skills with a strong ability to thrive in high-pressure environments. Exceptional organisational skills with eye for detail, ensuring the effective, accurate performance of daily business operations.
Successfully leading and managing staff, developed people leadership skills , motivating staff and staff performance management.
Ensuring the implementation of safety measures in the business, according to legislation and industry rules, and improving processes
Degree in Bachelor of Science, Diploma in Human Resources, Diploma in Project Management, Travel industry experience and Amadeus platform
