Ellen Mkhantshwa

Hardworking, reliable and physically fit professional with proven promotion from Waitress to Bartender.

Seeking General

Worker / Waitress / Bartender / Receptionist position where I can use my customer service, bar and admin experience. Available immediately, willing to work shifts, weekends and overtime.

Waitress & Bartender - Italian Kitchen and Grill

(2025)

• Started as Waitress until June 2025, then PROMOTED to Bartender due to good performance
• Currently doing both Waitress and Bartender duties
• Greeting customers, presenting menus, taking orders and serving food and beverages
• Mixing, preparing and serving alcoholic and non-alcoholic drinks per standard recipes
• Recommending drinks and specials to customers
• Handling cash, card payments, operating POS and processing bills
• Keeping bar clean, stocked, organized and managing stock counts and inventory
• Setting up and clearing tables, ensuring dining area is clean, neat and hygienic
• Checking ID to ensure legal drinking age and following liquor laws

Receptionist & Admin - Refined Law

(2022 - 2025)

• Welcomed visitors in friendly and professional manner
• Answered, screened and directed telephone calls
• Attended to client queries and scheduled appointments
• Maintained filing system, captured data and kept records up to date
• Typed letters, emails and reports, handled mail and parcels

Call Centre Agent - Siya Lead Link

(2021 - 2022)

• Answered incoming and made outgoing calls professionally
• Handled customer enquiries, complaints and provided product info
• Captured customer details accurately on CRM and met sales targets

General Worker & Nanny - Emmanuel Household

(2021 - 2021)

• Childcare, cleaning, packing and all house chores

Matric - Bombani Secondary School (2016)

Electrical Infrastructure and Construction L2 & L3 - Ekurhuleni East College (2021)

Occupational Health and Safety - IQ Academy (2026)