Em

I take pride in being someone who is organised, dependable, and approachable, with a strong work ethic and a genuine commitment to helping people and getting the job done well.

Talent

Cape TownMember since July 2, 2026

WordSalesConflict resolutionCounselingResponsibilityInterpersonal skillsCreativityDecision-makingSelf-determination

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WordSalesConflict resolutionCounselingResponsibility

About

A Strong Character That Values Customer Service And Offering The Best Service And Quality.

Grounded

With A Strong Value System Based On Positive Energy, Strong Morals, Family And Respect For Others. Having A Background In Counselling Enables Me To Empathise With Customers, Motivate, Encourage And Empower.

With My Extensive Training And Experience

As A Massage Therapist I Have Learned The Strong Connection Between Body, Mind And Overall Well-Being.

Able To Effectively

Communicate, Whether It Is Written Or Verbal Communication.

You Need To Know What The

Customer Wants, And Be Able To Articulate What You Can Do For The Customer.

Interpersonal

Skills-Being Able To Work Well With Others.

Taking

Responsibility. Creativity- Having A Creative Passion To Establish The Business That Is Right For Me. Decision-Making Skills Able To Make Good Decisions Based Upon Accurate Information And What Would Benefit The Business. And Self-Determination.

Reason for Application: A need for a more stable career and an opportunity for diverse self-development and career improvement. I would like an opportunity to make optimum use of my full social, intellectual and career potential.

Experience

Store Manager at Wordsworth Books Tygervalley Centre (2025-07 – Present)

Most recently, I joined Wordsworth Books as a Bookseller in July 2025 and was promoted to Store Manager in September 2025. This progression reflects my ability to lead teams, build positive working relationships, adapt quickly to new environments, and consistently deliver results. In the role, I oversaw daily store operations, staff management, customer service standards, sales performance, stock control, administration, and operational compliance.

Lead teams and build positive working relationships
Oversee daily store operations
Manage staff and customer service standards
Monitor sales performance and stock control
Handle administration and operational compliance

Book Seller at Bargain Books (2023-09 – 2023-10)

Left as contract ended.

Owner at Embody Care (2019 – 2021)

Offered laser hair removal treatments. Closed due to Covid.

Owner at H2O Body Xperience/Body Sculpt (2010 – 2018)

Offering aquamassage services and wellness programs e.g. non-surgical liposuction and wellness assessments. Name change in Feb 2015. Sold business when relocated to Cape Town in December 2018.

Offered aquamassage services
Provided wellness programs
Offered non-surgical liposuction
Conducted wellness assessments

Investigating Officer/Social Work Assistant at Local government, Durban (2001-06 – 2005-04)

Social work section within the housing department, dealt with any social issues concerning existing tenants or housing staff. Position was on a temporary contract. Left due to Maternity.

Planning and executing community development programs
Conducting interviews and referrals
Liaising with agencies and community organisations
Home visits and on-site investigations
Conflict resolution and dispute management
Decision-making and interpretation of policy to cases
Coordinating and attending relevant meetings
Actively involved in formulating HIV/AIDS awareness programs for staff at the Housing unit

Owner at Classic Nails at Scott and Wells (2008 – 2011)

Started as a hobby and developed into a mini business. Left to concentrate on other business.