Enock Masalethulini
WAITER | HOSPITALITY PROFESSIONAL
Talent
Cape TownMember since August 14, 2026
Communication Skills
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Communication Skills
About
Friendly and service-oriented waiter with a passion for hospitality and delivering exceptional guest experiences. Skilled in providing attentive table service, maintaining a welcoming atmosphere, and ensuring customer satisfaction. A reliable team player with strong communication skills and a positive attitude.
Experience
Waiter - Stanford Five Star Hotel - Cape Town, South Africa
(2022-01)
- Greet and welcome guests warmly and escort them to their tables.
- Present menus, provide recommendations, and answer questions about food and beverages.
- Take food and beverage orders accurately and transmit them to the kitchen/bar.
- Serve food and beverages in a timely and professional manner, ensuring guest satisfaction.
- Ensure tables are clean, well-set, and maintained throughout the dining experience.
- Handle guest requests and complaints promptly and professionally.
- Process payments and ensure accurate billing.
- Work closely with the restaurant and kitchen team to ensure smooth service delivery.
- Uphold the hotel's service standards and contribute to a memorable guest experience.
Education
University Degree - Midlands States University (2014-01 - 2018-12) Zimbabwe
Advanced Level (High School) - Mikoba 3 High School (2013-12) Zimbabwe
Skills
WAITERHOSPITALITY PROFESSIONAL
