Kaila Wilks

Motivated and detail-oriented administrative professional seeking a position where I can utilize my organizational, communication, and computer skills to support daily office operations and contribute to the smooth running of the workplace. Dedicated and friendly professional seeking a customer service position where I can apply strong communication, problem-solving, and interpersonal skills to provide excellent support and enhance client satisfaction.

Waiter - Boathouse

(2013-12 - 2014-01)

• Greeting and seating customers.
• Presenting menus and explaining menu items.
• Taking food and drink orders accurately.
• Serving food and beverages promptly.
• Checking on customers during their meals.
• Clearing tables and maintaining cleanliness.

Store Administrator Finance and HR - Woolworths

(2017-05 - 2025-06)

Finance and Human Resource

• Answering calls timeously and taking accurate notes
• Handle and complete all telephonic and written enquiries.
• Record-keeping of documents
• Distribution of all documentation (minutes/agendas/letters)
• Typing, Photocopying, faxing, binding
• Open, sort and distribute mail
• Draw, file and retrieve folders
• Arrange meetings for internal staff as well as external people
• Setting up meeting venues
• Recording of minutes of meetings
• Obtain quotations
• Ordering of goods and services
• Administer travel and subsistence claims
• Maintain and update asset register
• Maintain filing system
• Undertake monthly Stock take of assets and stationery

Foundation Phase Teacher - El Fayrouz British International Collage Egypt - Egypt

(2025-07 - 2026-06)

• Plan and deliver engaging lessons that follow the Early Years Foundation Stage (EYFS) framework.
• Teach early literacy (phonics, letters, sounds, reading) and early numeracy (numbers, counting, shapes, patterns).
• Introduce topics in Understanding the World (science, nature, community, environment).
• Support creative development through art, music, drama, and role play.

Matric - Steenberg High School (2016)

Certificate - Educare N4 - Oxbridge Academy (2024)

Diploma - Business Administration - Uniathena (2026)

Certificate - Basics of Excel Spreadsheet and Workbook - Uniathena (2026)