Erika Van den Bergh

INDEPENDENT PROPERTY & ESTATE MANAGER

Talent

PretoriaMember since September 14, 2026

Residential portfolio and tenancy managementLandlord and tenant relationship managementLeasing, tenant screening and credit assessmentRent collection, arrears follow-up and tenancy administrationRoutine property inspections and condition reportingMaintenance coordination and contractor/supplier managementProperty repairs, renovations, budgets and cost controlMunicipal, utilities and service-provider liaisonIssue resolution, dispute management and legal liaisonProperty records, documentation and compliance-focused administrationIndependent workload management, prioritisation and time managementProfessional customer service and clear written/verbal communicationTPN Property Management Software / Tenant Profile NetworkExperian credit reportsCredit Bureau verificationMicrosoft WordOffice 365ExcelEmailDigital document managementOnline researchCloud-based tools

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About

Residential property professional with 25+ years of hands-on experience in property ownership, investment and management since 2001, including management of privately owned residential investment properties and selected client-owned properties.

Experienced across the full tenancy lifecycle: leasing, tenant screening, rent collection and arrears, inspections, maintenance coordination, contractors and suppliers, budgets, municipal and utility matters, property administration and landlord/tenant issue resolution. Highly organised, technology confident and comfortable working independently while maintaining strong relationships with landlords, tenants, contractors and service providers. Now targeting a residential Property Manager position in New Zealand where extensive practical experience can be combined with NZ-specific training and best practice.

Experience

Independent Property & Estate Manager - Self-employed / Property Investor - Pretoria, South Africa

(2001-01)

Privately owned residential investment properties and selected client properties

Manage residential properties through the complete tenancy cycle, from property preparation and tenant selection through leasing, ongoing management, inspections, maintenance and tenancy close-out.
Manage relationships with landlords, tenants, contractors, suppliers and service providers, providing practical and responsive solutions to day-to-day property issues.
Conduct tenant screening and credit assessment using TPN Property Management Software / Tenant Profile Network, Experian credit reports and Credit Bureau verification.
Administer rental matters including lease terms, rent collection, arrears, deposits, tenant communication and follow-up of outstanding obligations.
Coordinate routine inspections, property condition issues, repairs, renovations and preventative maintenance while protecting the owner's asset and controlling costs.
Obtain and manage contractor/supplier services, compare costs, monitor work and follow through until issues are resolved.
Manage municipal and utility matters, including electricity, water, rates, service charges and related account issues.
Prepare and monitor property budgets and expenditure, balancing maintenance requirements with long-term asset preservation and rental performance.
Handle difficult landlord/tenant matters professionally, including complaints, disputes, non-payment and liaison with attorneys or other professional advisers when required.
Maintain organised property records and use technology confidently for administration, communication, financial tracking and property-management tasks.
Work independently with a high level of accountability while managing competing priorities and maintaining professional service standards.