Amina Thompson

Drafting of general correspondence regarding the day-to-day requirements of the portfolio in accordance with the company's standard correspondence templates where applicable Prepare Tenants Statement monthly Reconcile accounts on Excel spread sheets

Property Administrator / Property Manager Assistant - Dipula Property Investment Trust

(2019-11)

• Drafting of general correspondence regarding the day-to-day requirements of the portfolio in accordance with the company's standard correspondence templates where applicable
• Prepare Tenants Statement monthly
• Reconcile accounts on Excel spread sheets
• Resolves queries/ give Tenant feedback on queries
• Daily liaising with tenants and Centre managers
• Meeting weekly deadlines
• To ensure annual turnover, levies, rates and insurance is billed correctly and timeously
• Dealing with leases / loading of Renewals and cancellation
• Source all required FICA documents
• Performing credit checks on individuals and companies
• Tracking status of all Leases and renewals
• Collecting yearly/ Monthly Turnovers for all Tenants
• Loading of PEC utilities on Tenant accounts
• Calculating yearly Rates and Refuse Assessment on individual Tenant
• To ensure that leases are loaded 100% correctly on MDA and that all possible recoveries are loaded so that every month the maximum value for every expense is recovered from the tenants
• To ensure that excellent customer service is provided to tenants and that the CRM Module on MDA is monitored and updated daily
• To ensure each building is comprehensively administered and procedures followed with respect to, but not limited to correspondence, acquisitions and disposals, tenant deposits, insurance, correct apportionment of income and expenditure
• To conduct effective control of physical and electronic property management information and documentation
• To ensure that all documentation with regard to tenants and buildings is correctly and timeously filed electronically
• Providing effective feedback to landlords on building maintenance

Property Administrator / Property Manager Assistant - Broll Property

(2013-07 - 2019-10)

• Prepare tenant Statement monthly
• Reconcile accounts on Excel spread sheet
• Resolves queries/ give Tenant feedback on queries
• Daily liaising with tenants and Centre managers
• Meeting weekly deadlines
• Dealing with leases / loading of Renewals and cancellation
• Completing yearly Turnovers for all landlords Include Payments
• Loading PEC utilities on tenant accounts
• Calculating yearly Assessments Rates on individual Tenant
• Providing effective feedback to landlords on building maintenance

Property Admin Clerk - EDCON

(2007-03 - 2013-06)

• Reconciling Creditors statement on General Ledger/Online Optical
• Accountability for landlord's accounts
• Reconcile accounts on Excel spread sheet
• Resolves queries/ give landlord feedback on queries
• Doing productive work to meet a target
• To meet month end deadlines
• Dealing with leases / loading of Renewals and cancellation
• Completing year-end Turnovers for all landlords Include Payments
• Ensuring that all utilities are paid on time
• Calculating yearly Assessments Rates on individual landlord
• Dealing with all queries / store maintenance

Creditors Clerk - EDCON

(2005-10 - 2007-02)

• Reconciling Creditors statement on General Ledger/Oracle System
• Accountability for supplier's accounts
• Dealing with supplier queries telephonically & face to face
• Doing productive work to meet a target
• To meet month, end deadlines
• Ensure the company policy & procedures are adhered to and consider any analyse breach of policies and procedures by stores and other stake holders which contributes to Irregularities
• Recommend better processes to alleviate fraud

Project Team leader – Remittance Department - EDCON

(2005-01 - 2007-09)

• Dealing with all Finance queries which includes: Capturing of Rejected payments, Cheques, Petty Cash Etc
• Managing staff work quality on a weekly basis
• Auditing accounts worked by staff on a weekly basis
• Attending to queries escalated to top management
• Dealing with payments queries and tracing the payment from the various bank accounts
• Scheduling staff according to business needs
• Ensuring that all staff members perform there functions accurately and efficiently
• Ensure that all deadlines are met and completing Performance Reviews at the end of each month

Debtors Administration Clerk - EDCON

(2000-04 - 2004-12)

• Dealing with rejected EFT, Internet Payments
• Capturing of customer payments on the account
• Reconciliation of Customers Accounts where balances are incorrect
• Dealing with payments queries and tracing the payment from the various bank accounts
• Processing journals on customer's account
• Investigating lost and fraudulent payments
• Captures unallocated payment on Suspense Account

Debt Collector - EDCON

(1995-02 - 1999-03)

• Dealing with Inbound Call/Call Centre
• Collecting on Customer arrears
• Make arrangement for overdue amounts
• Work on a daily deadline
• Work proactive

Clerk, Service Centre Assistant - Sanlam Johannesburg

(1993-01 - 1995-01)

• Answering of Telephones
• Capturing of insurance Applications
• Customer services queries department, dealing with customer complaints, etc
• Contact patients for upfront collections
• Handling of all clerical duties, filing of all Documents

Kliptown Secondary School (1990)

Typing Course Diploma - British Institution

Intermediate Bookkeeping - Damelin College (2005)

Certificate Account Technician - AAT (2008)

Accounting technician - AAT (2009)

Higher Certificate Account - AAT (2011)

PASTEL Account Programme - AAT (2009)

Developing a Leader - Credit Business School – Edcon (2004)

Team Action Course - Credit Skills & Management (2004)

Credit Management (I) - Credit Skills & Management (2005)

Property Management Certificate - University of Pretoria (2018)

Budgets - Online-Soft Skills- In House (2023)