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Ernest Heather

Ernest Heather

Technical Sales Manager

Talent
Boksburg, Ekurhuleni Metropolitan MunicipalityMember since August 16, 2023
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About

Management Professional, with over 20 years’ experience in Heavy Earthmoving Equipment within the Mining and

Construction industries on multi-national platforms.

Ernest

Heather presents substantial career success in driving exceptional operations, revenues, sales and after-sales service delivery.

Ernest boasts a wealth of expertise acquired whilst progressively moving through the ranks of Barloworld Equipment, a subsidiary of JSE-, LSE- and NSX-listed industrial brand Management Company, Barloworld Ltd. His longstanding career history of 24 years with the company, bolstered by loyal repeat business, is testament to his dedicated commitment to customer service excellence. Ernest went to further his career and joined FHS, a member of the Hudaco group in April

  • In his current role as Technical Sales Manager, he prioritizes timely, amiable, reliable and professional service to enhance the future growth and reputation of customers and the brand alike within the company portfolio. As a natural and motivational leader, Ernest provides distinct direction and secure guidance to the achievement of quality, service delivery, operational efficiency and overall organizational sustainability. Versatile and results-driven, he advances innovative strategies to streamline operations and maximize cross-function synergy.

His well-honed and diverse skills are embodied in the following core areas:

  • Operations, Projects, Processes, Service, After-Sales, Financial, Change Management, Risk & Quality Management and Stakeholder Management
  • Business Strategy & Planning, Manufacturing, Procurement, Budget Development & Control, Product and After-Sales

Support, Troubleshooting and Research, Training and Development

  • Occupational Health and Safety, Continuous Improvement, Negotiation Skills, Customer Relations, Team Leadership,

Public Speaking, Customer Service and Relations

Respected and valued for his insightful industry knowledge/advice, hands-on training and palpable industry enthusiasm,

he is open to positions of increased responsibility where he can best contribute his experience and positive work ethic for superior, tenable results.

Experience

Management Professional, with over 20 years’ experience in Heavy Earthmoving Equipment within the Mining and Construction industries on multi-national platforms. Ernest Heather presents substantial career success in driving exceptional operations, revenues, sales and after-sales service delivery.

Ernest boasts a wealth of expertise acquired whilst progressively moving through the ranks of Barloworld Equipment, a subsidiary of JSE-, LSE- and NSX-listed industrial brand Management Company, Barloworld Ltd. His longstanding career history of 24 years with the company, bolstered by loyal repeat business, is testament to his dedicated commitment to customer service excellence. Ernest went to further his career and joined FHS, a member of the Hudaco group in April 2020.

In his current role as Technical Sales Manager, he prioritizes timely, amiable, reliable and professional service to enhance the future growth and reputation of customers and the brand alike within the company portfolio. As a natural and motivational leader, Ernest provides distinct direction and secure guidance to the achievement of quality, service delivery, operational efficiency and overall organizational sustainability. Versatile and results-driven, he advances innovative strategies to streamline operations and maximize cross-function synergy.

His well-honed and diverse skills are embodied in the following core areas:

  • Operations, Projects, Processes, Service, After-Sales, Financial, Change Management, Risk & Quality Management and Stakeholder Management
  • Business Strategy & Planning, Manufacturing, Procurement, Budget Development & Control, Product and After-Sales Support, Troubleshooting and Research, Training and Development
  • Occupational Health and Safety, Continuous Improvement, Negotiation Skills, Customer Relations, Team Leadership, Public Speaking, Customer Service and Relations
Respected and valued for his insightful industry knowledge/advice, hands-on training and palpable industry enthusiasm, he is open to positions of increased responsibility where he can best contribute his experience and positive work ethic for superior, tenable results.

Education

1993 Matric Certificate (Afrikaans, English, Mathematics, Biology, Science, Metalworks)Hoërskool Brandwag, Benoni 1995 N2 Technical Certificate – English, Afrikaans, Mathematics, Science, Motor Theory, Diesel TheoryBenoni Technical College1998 National Trade Certificate – Earthmoving Equipment Mechanic

(with distinction)

Barloworld Equipment (MEIETB – Olifantsfontein)1999 MDC Supervisory CourseManagement Development Centre - Midrand 2001 Presentation Skills CourseConguerence2003 FMP - Foundation Management Programme (Certificate)GIBS (Gordon Institute of Business Science)2005 Greenbelt Training – 6 SigmaBarloworld Equipment2006 EVC Training (Employee Value Creation)Barloworld Equipment2007 PMD - Programme for Management Development (NQF6)GIBS (Gordon Institute of Business Science)2008 / 2014 Business Tools for Service Managers (Financial)Barloworld Equipment2013 Introduction to Lean WorkshopLean Institute Africa2014 / 2015 SMCP (Service Management Certificate Program)Caterpillar University / Rutgers University

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