Esther Maledi

Administrative Clerk with N6 Public Management and hands-on hospital experience as a Ward Clerk and Registry Clerk. Experienced in patient administration, data capturing, records management, and hospital information systems (SAP, Clinicom). Strong knowledge of Batho Pele Principles, POPIA compliance, and healthcare administration processes. Proven ability to manage patient flow, maintain accurate records, and support clinical teams in high-pressure environments.

Ward Clerk / Administration & Registry Clerk at Chris Hani Baragwanath Academic Hospital

Contract position involving patient administration, data capturing, records management, and hospital support

• Captured and updated patient data accurately using SAP and Clinicom systems
• Managed admissions, transfers, and discharge processes
• Maintained and retrieved patient records and registry files efficiently
• Assisted healthcare staff with administrative and documentation support
• Ensured compliance with confidentiality policies and POPIA regulations
• Handled patient enquiries and provided front-line administrative support

N6 in Public Management – South West Gauteng College (2023)

N5 in Educare – Rostec Technical TVET College (2021)

National Senior Certificate in General Education – Lawley Thuto Lefa Secondary School (2018)