Esther Molefe
10 Years Insurance Claims Experience
Talent
Krugersdorp, West Rand District MunicipalityMember since August 23, 2022
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About
- Remarkable supervisory experience in a call center
- Expertise in providing and receiving coaching and feedback
- Good understanding of call center operations
- Proficient with MS Office suite
- Ability to review departmental processes and workflows with a view to improving efficiency
- Ability to oversee, establish, and document departmental procedures
- Ability to update the database with accurate information in a timely manner
Experience
- Manage the operation and admin.
- Lead and motivate the team.
- Manage performance.
- Solve problems.
Education
- Assisting in operations management
- Assisting in project management
- Data capturing
- Management
- Fulfilling duties related to administration
