Evans Ndlovu
IT Technician | Desktop Support | IT Support
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About
Motivated IT Technician with hands-on experience in desktop support, hardware and software installation, and Office 365 support. Skilled in troubleshooting technical issues, configuring computer systems, and providing reliable end-user support. Experienced in working in fast-paced environments supporting IT infrastructure and ensuring smooth system operations.
Experience
Setup and Staging Technician - Vexall
(2023-11)
- Configure and stage desktops, laptops, and IT equipment for deployment.
- Install antivirus software and ensure systems meet security standards.
- Test hardware and software before distribution to users.
- Provide technical support for hardware and software issues.
- Log and track support requests using the JIRA ticketing system.
IT Technician Intern - Dash BPO
(2021-09 - 2022-05)
- Provided first-line technical support for call centre staff.
- Installed and configured desktops, printers, and peripherals.
- Assisted users with Office 365 troubleshooting and support.
- Performed network cabling and connectivity troubleshooting.
- Assisted with Active Directory user administration.
IT Technician Intern - Gauteng Department of Education
(2021-05 - 2021-08)
- Provided desktop support to staff and resolved technical issues.
- Installed operating systems and software applications.
- Assisted users with connecting to network printers and shared resources.
Education
Advanced Diploma - Information Technology (Communication Networks) - Tshwane University of Technology (2025)
Diploma - Information Technology (Communication Networks) - Tshwane University of Technology (2021)
National Senior Certificate - Soshanguve Senior Secondary School (2012)
