Evans Ndlovu

Motivated IT Technician with hands-on experience in desktop support, hardware and software installation, and Office 365 support. Skilled in troubleshooting technical issues, configuring computer systems, and providing reliable end-user support. Experienced in working in fast-paced environments supporting IT infrastructure and ensuring smooth system operations.

Setup and Staging Technician - Vexall

(2023-11)

• Configure and stage desktops, laptops, and IT equipment for deployment.
• Install antivirus software and ensure systems meet security standards.
• Test hardware and software before distribution to users.
• Provide technical support for hardware and software issues.
• Log and track support requests using the JIRA ticketing system.

IT Technician Intern - Dash BPO

(2021-09 - 2022-05)

• Provided first-line technical support for call centre staff.
• Installed and configured desktops, printers, and peripherals.
• Assisted users with Office 365 troubleshooting and support.
• Performed network cabling and connectivity troubleshooting.
• Assisted with Active Directory user administration.

IT Technician Intern - Gauteng Department of Education

(2021-05 - 2021-08)

• Provided desktop support to staff and resolved technical issues.
• Installed operating systems and software applications.
• Assisted users with connecting to network printers and shared resources.

Advanced Diploma - Information Technology (Communication Networks) - Tshwane University of Technology (2025)

Diploma - Information Technology (Communication Networks) - Tshwane University of Technology (2021)

National Senior Certificate - Soshanguve Senior Secondary School (2012)