Itumeleng Motjelebe

Dedicated Information Science student with practical experience in IT support, software installation, computer deployment, and end-user support. Experienced in troubleshooting hardware and software issues, configuring network devices, maintaining computer laboratories, and supporting users in day-to-day IT operations. Strong problem-solving and customer service skills with a commitment to delivering quality technical support.

Currently pursuing studies through Open Distance Learning (ODL), allowing full-time availability and flexibility to meet operational requirements.

IT Technician Intern - Sedibeng Tvet College

(2022-01 - 2024-11)

• Installed and configured Microsoft Office applications on newly deployed computers.
• Created and deployed computer images for new computer laboratories.
• Set up and maintained computer laboratories to ensure systems were ready for use.
• Performed computer resets and basic system administration tasks through the server.
• Configured and reset Wi-Fi access points to maintain stable network connectivity.
• Diagnosed and resolved hardware and software problems.
• Provided technical support and assisted end users with day-to-day IT issues.
• Troubleshot and resolved printer-related problems.
• Assisted with projector setup, maintenance, and troubleshooting.
• Applied computer settings and watermarks according to organisational requirements.
• Tested computers, peripherals, and network connections to ensure proper functionality.
• Maintained the availability and performance of computer systems.
• Assisted with incident resolution and ensured minimal downtime for users.

Digital Ambassador - National Electronic Media Institute of South Africa

(2025-07 - 2026-06)

• Facilitated digital literacy training sessions.
• Delivered awareness sessions on cybersecurity and online safety.
• Educated communities on Artificial Intelligence (AI), internet connectivity, and Fourth Industrial Revolution (4IR) technologies.
• Promoted responsible and safe use of digital technologies.
• Encouraged good cybersecurity practices and protection of personal information online

Bachelor of Information Science - Information Science - University of South Africa

Introduction to Fourth Industrial Revolution - Short Learning Program - University of Johannesburg (2025 - 2025)

National Certificate Vocational (NCV) Level 4 - Information Technology and Computer Science - Sedibeng Tvet College (2021)

National Senior Certificate - Thuto -Kitso Secondary School (2017)