Faheem Wilson

Results-driven lead generator with a proven track record of identifying and nurturing high-quality leads, optimizing outreach strategies, and driving sales growth. Seeking to leverage strong analytical skills and marketing expertise to contribute to a dynamic team focused on expanding market presence and achieving ambitious sales targets.

Padel Attendant at Qurtuba Padel & Fitness (2024-10 – Present)

Managed daily operations of the padel facility, including court maintenance and scheduling. Provided excellent customer service by assisting players with bookings and equipment. Ensured adherence to safety protocols and organized events to promote engagement within the community. Maintained facility cleanliness and reported any issues promptly.

Lead Generator at Energia (2023-06 – 2024-02)

Developed and implemented effective lead generation strategies to identify and engage potential clients. Conducted market research to target key demographics, managed outreach campaigns via email and social media, and tracked lead conversion rates. Collaborated with sales teams to ensure seamless communication and follow-up.

Lead Generator at Toshiba (2020-02 – 2023-06)

Developed and executed targeted lead generation strategies to identify potential clients, enhancing the sales pipeline. Conducted thorough market research to generate new leads, maintained detailed records of outreach efforts, and collaborated with the sales team to optimize conversion rates, leading to a significant increase in qualified leads.

Customer Care Contact Center Agent at Vodacom (2018-04 – 2019-10)

Managed customer inquiries via phone, email, and chat, providing timely and accurate information. Assisted in resolving issues and processing orders while maintaining high service standards. Collaborated with team members to enhance customer satisfaction and streamline support processes, contributing to overall organizational goals.