Fazlin Smith
Administrator
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About
Capturing clients data on Hubspot Verifying clients on Ovex trading platform Emailing clients
Experience
Administrator - SA BULLION / Citrus Arbitrage
(2022-08 - 2023-02)
- Capturing clients data on Hubspot
- Verifying clients on Ovex trading platform
- Emailing clients
- Responding to enquiries
- Communicating telephonically to clients
- Daily setting of the PM/AM gold pricing
- Transferring of clients funds in the bucket account to their personal Nedbank call account
- Allocating clients funds in their Nedbank call account
- Purchasing Gold/Silver on the clients behalf from the Nedbank account
- Capturing applications online and via email
- Sending off daily reports and statements of funds and gold/silver on request to clients
- Capturing clients personal information on Profida
- Responding on Pipedrive to clients
- Sending welcome packs to clients
- Working on Access Database
Receptionist/Admin/Sales Consultant - Egen Bullion
(2019-07 - 2022-06)
Daily interaction with clients within the company from an Admin point of view which requires maintaining a high level of accuracy, attention to detail, people skills and professionalism.
- Managing of front of house
- Answering the phone and taking messages and distributing calls efficiently
- Email communication
- Daily management of the branch office cleanliness and order
- Placing of orders
- Creating quotes and invoices
- Sales & Receipting of purchases & selling invoices
- Printing of orders/invoices
- General admin
- Filing and typing
- Manage Petty cash float
- Opening and closing of the office
- Compiling Paperwork
- Stock Report
Sales Consultant - Star Plex Jewellers
(2010-05 - 2017-08)
- Administration and Sales
- Assisting with walk in clients
- Merchandising
- Displaying
- Daily stock count
- Order stock
- Assist with make-up
- General housekeeping
Sales Consultant - Tanur Jewellers
(2006-12 - 2009-12)
- Administration and Sales
- Assisting with client queries
- Merchandising
- Displaying
- Daily stock count
- Design of make-ups
- Valuation of jewellery
- Achieve monthly targets
- Housekeeping
Secretary/Receptionist - Majlisush Shura Al Islami
(2002-02 - 2006-11)
- Welcoming visitors
- Answer telephones
- Receiving cash
- Follow up on client appointments
- Maintain Confidentiality of files
- Follow up on daily orders
- Respond to client queries
- Invoicing and general office routine
- Ordering of Office supplies
Sales Assistant - Natal Wholesale Jewellers
(2000-09 - 2001-10)
- Assisting with client queries
- Handling repairs of watches and jewellery
- Merchandising
- Displaying
- Daily stock count
- Achieve monthly targets
Education
Grade 12 - Phoenix High School
Financial Accounting - Pentech (1996 - 1998)
Bookkeeping - KI Bookkeeping & Consulting
