Fezile Kose
Quality Manager
About
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Experience
Quality Manager - Usabco (Addis) (LTD PTY) - Cape Town
(2017-05)
- Maintain quality system and processes ensure ISO standards are met
- Conduct audits and communicate to the team in order to implement corrective actions
- Monitoring performance by gathering relevant data and producing statistical reports
- Managing, coordinating, and participating in continual improvement projects
- Manage product quality incident investigations
- Arranging and facilitating management review meetings
- Investigate and respond to customer complaints
- Ensuring that customer non-conformances are addressed
- Defining and reporting on performance management KPI's to monitor operational success against objectives
- Ensuring that products adhere to quality standards
- Manager Continuous Improvement Projects
- Maintaining ISO 9001:2015 and ISO 14001: 2015
- Implementing continuous improvement strategies
- Reporting to upper management on quality standard issues
Industrial Engineer - Usabco (Addis) (LTD PTY) - Cape Town
(2012-08 - 2017-05)
- Specified layout of facilities to maintain orderliness and determine personnel requirements
- Trained and supervised staff to adhere to new processes and deliver quality standards
- Examined processes and specifications to identify technical capacity and management of projects
- Evaluated production and planning to define timeline and functionality
- Organized material and equipment list to determine production costs and value
- Applied comprehensive set of industrial engineering techniques, statistics and simulation to solve highly complex business analysis
- Composed and submitted production reports to monitor key performance indicators
- Developed templates to track costs and identify unnecessary processes
- Provided instructions and manuals to offer accessibility, resources and direction to staff
- Cost Reduction projects, process improvement projects
- Developing maintenance plan and Production planning
- Maintaining IATF 16949 standard
- Read and interpreted technical documentation to create items according to specifications and requirements
Trainee: Production Manager - Expertool manufacturing (PTY LTD) - Cape Town, South Africa
(2011-07 - 2012-07)
- Cost Reduction projects, process improvement projects
- Developing maintenance plan and Production planning
- Maintaining IATF 16949 standard
- Read and interpreted technical documentation to create items according to specifications and requirements
Trainee: production management - Integral Safety Product - Cape Town, South Africa
(2010-06 - 2010-11)
- Provided assistance in assembly and maintenance of engineering and other technical files
- Completed daily list of assignments, contributing to engineer team by handling basic tasks and learning new skills
- Finished tasks within assigned timeframes and to desired specifications
- Resolved any unexpected technical difficulties using creative and logical thinking
- Managed workload and escalated to supervisor in case of deviation to cost, time and quality
- Created and checked engineering related documents as per Quality Management System (QMS) Design Approval Matrix
- Conduct time study, material handling and Production Planning
- Process improvement projects
- Process flow and Production layout Projects
- Assembly production layout
Education
Quality Degree - management - Cape Peninsula University of Technology (2012-12)
Operations Management - Operations - Cape Peninsula University of Technology (2012)