Fihliwe Malungo

Experienced Operational Team Leader with over a decade of experience in warehouse, production, and factory environments. Strong background in supervising teams, meeting production targets, ensuring stock flow, and maintaining high safety and quality standards. Hands-on leader with proven ability to improve efficiency, productivity, and team performance.

Operational Team Leader at Ferrero (2010-12 – 2025-08)

• Supervised warehouse and production staff to meet daily output and dispatch targets.
• Planned and allocated duties including picking, packing, loading, and production line support.
• Monitored productivity, attendance, and quality output of team members.
• Ensured compliance with health, safety, and food-quality standards.
• Conducted on-the-job training for new and existing employees.
• Reported production output, delays, and stock issues to management.
• Identified workflow improvements to reduce downtime and increase efficiency.

Matric – Leshata Secondary School (2001-01 – 2006-01)