Fikile Mbatha

I am a proactive, organised, deadline driven and self-motivated individual. My dedicated, hardworking character ensures that I attempt to excel in everything I do, no matter how small or big the task may be.

I am a team player, but function just as well and easily on my own. I have what it takes to face and overcome any challenges I may encounter and believe that with the right resources I can achieve positive resolutions.

My extra mural activities, academics, and work experience in the marketing, customer service, sales and banking industry has helped me acquire skills such as communication, interpersonal skills, creativity, customer relationship building, analytic and numerical skills, networking, teamwork, conflict resolution to name a few. I believe that my work experience and skills acquired make me to be the perfect fit.

Work experience in the marketing and Customer Service in the branding company , Sales Consultant and Receptionist in banking industry made to to acquire; communication, interpersonal skills, creativity, customer relationship building, analytic and numerical skills, networking, teamwork, conflict resolution to name a few. and I believe that my work experience and skills acquired make me the perfect fit for the position you are offering.

DAMELIN COLLEGE HATFIELD- 30 SALES CREDIT - 2007

• NQF Level 4

Damelin College Braamfontein- Bookkeeping- 2011

• Bookkeeping to trial balance
• Computerized bookkeeping
• Payroll

2010 MARCH - CURRENT

MARKETING ASSISTANT, C & R Brand Solutions

• Showroom management – displays, visitors, launches and product presentations
• Coordinating advertising bookings and material deadlines
• Assisting with below-the-line promotions and advertising campaigns for internal and external clients
• Coordinating photoshoots for catalogues in studio and on location for the company and clients
• Organising events and gifts / hampers
• Client product launches and events – on site at clients
• Face-to-face client liaison at events and meetings
• Induction training with new staff
• Implementing campaigns
• Assisting with presentations
• Making traveling and accommodation arrangements
• Lead Generation for the sales team
• Managing and updating the database
• Coordinate product samples from corporate stores
• Tracking and vetting incoming leads
• Sourcing suppliers for marketing materials
• Liaising and negotiating with suppliers

2009 DECEMBER- 2010 FEBRUARY

SALES CONSULTANT, ABSA

• Opening accounts for new customers
• Keeping up to date with new product knowledge
• Drawing up statements
• Telesales
• Following up with clients
• Customer service
• Financial advice
• Resolving queries

• ADMINISTRATION