Fundisile Mgaba

Strategist in Marketing Campaigns Lead Projects in Promoting the Brand Handle Social Media

Marketing & Branding Manager - Isintu Siyabukwa (PTY) LTD

(2025-07)

• Strategist in Marketing Campaigns
• Lead Projects in Promoting the Brand
• Handle Social Media
• Hunting of new sites
• Branding & maintaining new national sites
• Branding of all Isintu Siyabukwa Sites
• Handle internal communications

Account Manager - Coca Cola Beverage Africa

(2024-08 - 2025-03)

• Identified and implemented new business opportunities
• Optimised customer service
• Formulated account reviews
• Formulated account plans
• Managed and optimised accounts
• Managed and maintained assets
• Generated orders
• Executed promotions
• Managed cash and credit accounts
• Compiled competitor report

Relationship Consultant - Momentum Metropolitan

(2024-01 - 2024-07)

Engage with prospective clients to highlight the features and benefits of various products based on their financial wellness needs to support and guide their decision-making process. Sell products in line with client's financial needs by conducting affordability analysis to achieve clients' financial goals. Calculated and advised on tax and legal implications of products and or changes.

Accurately capture client information, relevant actions and sales on the systems. Accurately complete all administrative and reporting requirements within agreed timeframes. Achieve set targets on production, quality and conversion.

Adhere to compliance requirements in the sales process in line with legislative requirements. Provide financial advice in line with the engagement strategy to enhance client's financial wellness. Make recommendations to improve client service and fair treatment of clients within their area of responsibility.

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through prof

Brand Consultant - RCL Foods

(2020-10 - 2022-10)

• Identified and implemented new business opportunities
• Identify training needs and Facilitate Training
• Responsible for implementing and maintaining of POS

Field Sales Manager - Smollan Group – Diageo Field Services Division

(2019-07 - 2020-10)

• Manage promotional activities
• Achieve POP objectives
• Manage sales and achievement of sales targets
• Liaise with customers and clients
• Monitor new innovations
• Manage field staff
• Control expenses
• Ensure serviceability of assets
• Effective teamwork and self-management
• Building Relationships
• Communicating Information
• Showing Resilience
• Processing Details
• Driving Success
• Evaluating Problems
• Adjusting to change
• Giving Support
• Managing Promotional Activities

National Operations Assistant/Administrator - Edray Distributors t/a Jumbo Clothing

(2017-03 - 2019-06)

• Assistant to Operations Manager, Facilities Manager & Finance Manager
• Responsible for all Operations communications to stores, BM's & AM's
• Create operations memo's
• First point of contact in the Operations Department
• Planning and organizing
• Receiving customer complaints & resolving them systematically
• Dealing with suppliers & ensuring invoices are paid
• Communicate with finance relating allowances & all debtors
• Managing Member of Retail Trainee Program
• Handle all travel arrangements for Ops Team
• Booking of Flights, Cars, Accommodations

Relief Manager - Edray Distributors t/a Jumbo Clothing

(2016-10 - 2017-02)

• Relieving Store Managers in the Border Region

Branch Manager - Media 24 (On The Dot – Division) - uMthatha

(2016-04 - 2016-09)

• Managing all branch activities
• Control Budgets
• Oversee Contractors Wages
• Oversee Branch's Administration
• Prepare proposals for National Account Managers
• Prepare reports for Regional Manager to Consolidate
• Investigate any out of line issues
• Coordinate and monitor the day–to-day activities of the production teams and ensure all employees and external service providers are suitably qualified and competent

Branch Administration Coordinator - Media 24 (On The Dot – Division) - East London

(2013-04 - 2015-06)

• Execute daily administrative tasks
• Compile and update schedule to establish sequence and lead time of each operation to meet distribution dates according to customer orders
• Manage the Branch in the absence of Branch Manager
• My main duties were MANAGEMENT, ADMINISTRATION, PROPOSALS & PLANNING

Branch Administrator - Supervisor - Bidvest Walton's - East London

(2015-07 - 2016-04)

• Control & reconcile all banking of branch cash, card & account transactions. Handling all client queries
• Ensuring all audit controls are adhered to and maintained at all times
• Running daily reports and working closely with branch manager & manage the branch on the absence of branch manager
• Managing the staff & responsible for their HR related documents needs to be filed
• Handle's branch credit applications
• All the branch drivers report to me for cash-ups & petrol slip control
• Run inductions for new employees
• Prepare wages for Temps & Overtimes for Temps + Permanent staff
• Liaise with Head Office for all branch related matters concerning finance, HR, Wages, Accounts etc
• Sometimes gets involved in the recruitment process of employees by being a part of the interviewing panel
• Responsible for COD Reconciliation of the branch and chasing invoice that are outstanding on the branch Statement
• Responsible for authorization of Dispatching COD
• Assistant Account Managers/ Sales Rep & Telesales Consultant in all Customer queries
• SHE Representative - Health & Safety Representative

Customer Service Consultant - TFG (The Foschini Group)

(2009-06 - 2013-02)

• Responsible for handling inbound calls, assisting customers with queries
• Selling financial products telephonically
• Skilled up on products I was selling
• Assisting customers with replacement cards
• Performing security checks to detect fraud telephonically
• Assisting stores with sales, accounts and lay-by's
• Removing interest and changing plans for customers
• Performing credit increase and credit limits
• Dealing with day to day customer queries on accounts
• Worked with all Foschini Group fourteen brands
• Working with outlook, odyssey, Rockwell, Lyrical and vision system's
• Handling TFGMobile Application queries
• Handling Right fax and email of documentation to customers & stores
• Handling TFG Rewards & more programs queries
• Capturing and action all TFG customer's queries Debit Orders, Refunds etc

Credit Advisor - FSFG (Financial Services for Foschini Group)

Almega Private College (2002)

B. Sc (Prelim) Cert. of Exemption - UWC (2003)

BSc - Chemical Sciences - UWC (2005)

Higher Certificate - Economic & Management Sciences – NQ LEVEL 5 - UNISA (2014)

BCom - Marketing Management - UNISA (2015)

Teamwork Skills – Communicating Effectively in Groups - University of Colorado (2020)

BCom Honours - Marketing Management - UNISA (2021)

Advanced Facilitation Course - Khulisane Academy (2021)

Postgraduates Diploma - Project Management - UNISA (2023)