Gibson Lekgothoane

Versatile professional with experience in banking, automotive sales, and national statistics. Skilled at building strong client relationships, improving processes, and using data to guide decisions. In banking, managed client accounts, streamlined lending procedures, and improved customer satisfaction.

Worked on large-scale data projects, ensuring accuracy and compliance with national standards. Known for being adaptable, detail-oriented, and able to combine practical solutions with strategic thinking.

Sales Marketing Consultant at House Proud Product (1998-01 – 2003-12)

Sales and marketing consultant overseeing household goods operations

• Oversee inventory, supply chain, and product lifecycle for household goods
• Ensure compliance with safety, quality, and environmental standards
• Develop and implement sales strategies to grow market share
• Conduct market research to identify consumer trends and competitor activity
• Promote eco-friendly and cost-effective product innovations

Financial Sale Consultant at African Bank (2003-01 – 2009-12)

Financial sales consultant executing sales across all product lines

• Achieve and exceed customer growth, revenue, and collections targets
• Execute sales across all product lines, including loans, savings, value-added services
• Drive upselling, cross-selling, and capital take-up initiatives
• Conduct outbound calls to existing and prospective customers
• Convert inbound inquiries, outbound leads, and customer queries into sales opportunities
• Establish, develop, and maintain strong business relationships with clients

Data Capture at Statistics of South Africa (2009-01 – 2012-12)

Data capture specialist gathering and verifying survey and administrative data

• Gather information from surveys, questionnaires, and administrative records
• Conduct interviews with households, businesses, or institutions to capture accurate data
• Enter collected information into electronic systems with precision
• Verify and validate data to ensure accuracy and completeness
• Flag inconsistencies or errors for correction

Customer Centricity Consultant at McCarthy VW (2019-01 – 2020-12)

Customer centricity consultant focused on customer relationships and service delivery

• Act as the primary point of contact for customers, ensuring seamless communication
• Build long-term relationships by understanding customer needs and preferences
• Handle queries, complaints, and feedback with empathy and efficiency
• Promote VW products, accessories, and service plans tailored to customer lifestyles
• Coordinate with sales and service teams to deliver integrated solutions

Higher Matric Certificate – Meridian College (1994-01 – 1994-12)

National Diploma in Human Resources in Human Resources – Tshwane Northern College (1995-01 – 1997-12)