Given Mpule

Dedicated and results-driven administrative professional with experience in customer service, sales, and office support. Proven ability to manage client relationships, handle administrative functions, and meet performance targets. Highly organised, detail-oriented, and seeking to contribute effectively within a corporate environment such as Makro head office.

Retail Branch Consultant - Sanlam / Assupol

(2026-01)

• Provide financial solutions including funeral cover, life insurance, and personal loans
• Achieve and exceed monthly sales targets
• Build and maintain strong client relationships
• Handle client enquiries professionally
• Ensure compliance and accurate data capturing
• Resolve customer complaints effectively

Outbound Call Centre Agent - Marketsa

(2024-11 - 2025-08)

• Conduct outbound calls to generate sales
• Meet call and sales targets
• Capture and update client information
• Provide customer service and resolve queries

Administrative Support - TVET Department

(2023-03 - 2024-10)

• Provided administrative and clerical support
• Maintained records and documentation
• Assisted with communication and reporting
• Supported daily office operations

Diploma - Management Assistant - Ekurhuleni West College

Matric - Blue Hills College