Gudani Mathivha
Highly motivated professional with expertise in customer service, management, language translation, and interpretation
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About
Highly motivated professional with expertise in customer service, management, language translation, and interpretation. Possesses strong interpersonal, analytical, and organizational skills. Adept at managing operations, ensuring client satisfaction, and meeting organizational goals. Proficient in multiple languages and computer-literate with experience in diverse industries including public transportation, legal translation, retail, and beauty services.
Experience
Train Conductor - Bombela Operation Company (Gautrain) - Midrand
(2024-03)
- Ensured passenger safety during boarding, travel, and alighting.
- Monitored and enforced safety protocols and emergency procedures.
- Conducted regular safety checks and inspections of train equipment.
- Managed train operations, including starting, stopping, and door management.
- Collaborated with drivers and operational staff for seamless operations.
Administrator - Booysens Magistrate Court - Johannesburg
(2023-01 - 2024-01)
- Managed daily administrative operations, including filing, document control, and record keeping.
- Assisted with court documentation, scheduling, and case file preparation.
- Provided support to legal staff and ensured accurate handling of sensitive information.
- Handled correspondence, data capturing, and office coordination tasks.
- Maintained confidentiality and ensured compliance with legal procedures.
Communication specialist - The DOJ and CD, Vuwani Magistrate
(2022-08 - 2022-10)
- Facilitated communication for non-conversant parties in court proceedings.
- Translated legal documents, preserving tone, style, and meaning.
- Performed administrative tasks such as filing and document retrieval.
General Worker - Ackermans, Thavhani Mall - Thohoyandou
(2019-10 - 2020-03)
- Delivered excellent customer service, assisting shoppers with queries.
- Handled cashier duties, including processing payments and refunds.
- Maintained store standards and reported discrepancies.
Education
Honours Degree - Language Practice - University of Venda (2023)
Certificate - Accounting - EDUCBA (2023)
Certificate - Excel 2019 - EDUCBA (2023)
Matric - Grade 12 - Mugoidwa Secondary School (2016)