Gugulethu Ntuli
Customer service representative
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About
I am a self motivated individual who love working with people and also love assisting people, I also love working ina a fast-paced environment and I also like to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Experience
Customer service agent at CCI call centres (2018-03 – 2020-06)
Assisting MTN prepaid customers with their network related queries.
- Assisting MTN prepaid customers with their network related queries
Sales Agent at Ignition Group (2021-02 – 2022-03)
Selling devices and data SIM cards for Vodacom new lines
- Selling devices and data SIM cards for Vodacom new lines
Pastry chef at Woolworths (2022-06 – 2023-11)
Baking and operating blenders and juicers
- Baking and operating blenders and juicers
Customer and Sales Agent for an international campaign at CCI Call Centres (2023-12 – 2025-07)
Assisting customers with billing, mobile and networks related issues. Also selling home wi-fi
- Assisting customers with billing, mobile and networks related issues
- Selling home wi-fi
Sales Agent at Talksure (2025-08 – Present)
Assisting customers download and set up a personal safety app known as the Helpme app
- Assisting customers download and set up a personal safety app known as the Helpme app
Education
Grade 12 – Mqungebe Secondary School (2009)
Computer Certificate in Computer – Calton Training centre (2025)
