Sales - Italk Financial Services
Product: Sanlam Indie Funeral Cover
- Made outbound sales calls to leads to sell Sanlam Indie Funeral Cover policies
- Pitched funeral benefits– explained cover amounts, premiums, cashback, and family member add-ons to new clients
- Handled objections overcame "can't afford it" and "I'll think about it" to close sales.
- Met daily/weekly targets hit number of sales and quality scores required by ITalk/Sanlam
Customer Service Agent - Clientele life Office park
Product: legal Cover
- Handled inbound calls from existing Clientele Life policy holders about legal products.
- Processed policy updates– change of beneficiaries, banking details, contact info, and policy upgrades/downgrades
- Assisted with claims queries – explained claims process, checked documents.
- Retained clients– explained benefits to prevent cancellations, offered alternative products when clients couldn't afford premiums
Sales Agent - Ison Experiences
Product: Device Insurance (Multichoice)
- Made outbound calls to promote financial products to new and existing clients
- Explained product benefits and handled objections professionally
- Exceeded daily and monthly sales targets
