Kholie Jameson

Dedicated Customer Service Professional with a strong background in retail and administrative support, now seeking a call centre role with Talent Match Africa. Proven track record of handling high-volume inquiries via phone, email, and in-person while maintaining a professional demeanor in fast-paced environments. Committed to delivering measurable results and adaptable to night shifts and various schedules.

Customer Service Assistant - The Fix (Retail)

(2025-02 - 2025-12)

• Assisted customers with product concerns across multiple channels (phone, email, and in-person).
• Consistently met daily service targets and processed point-of-sale transactions accurately.

SGB Administrative Assistant - KwaNobuhle Senior Secondary School

(2023-01 - 2024-12)

• Acted as the first point of contact for visitors and staff, managing high-volume switchboard inquiries professionally.
• Supported management with confidential data entry, filing, and record maintenance.

National Senior Certificate (Grade 12) (2020)