Happiness Makanda

Results-driven and customer-focused professional with strong experience in sales, customer service, and client support. Skilled in communication, problem-solving, and computer literacy. Seeking an opportunity to contribute to a dynamic organisation while continuing to grow professionally.

Sales and Customer Service Agent - Hollywoodbets

(2016-01 - 2024-12)

• Provided excellent customer service and assisted clients with various inquiries
• Processed transactions and ensured accuracy of customer information
• Promoted company products and services to increase sales
• Resolved issues professionally to maintain customer satisfaction
• Worked in a fast-paced environment while meeting performance targets

N/A - Transport and Logistics - Dower TVET College

Grade 11