Senior Manager - Transformation & Change - PwC South Africa
(2025-09 - 2026-04)
- Led a team of nine change managers across multiple enterprise transformation programmes, driving aligned, KPI-based delivery across workstreams
- Led change across key consulting engagements, including a global operating model transformation for Experian and an SAP SuccessFactors implementation, supporting enterprise-wide transformation outcomes
- Directed end-to-end change execution across complex, multi-stream environments, ensuring business readiness and adoption at scale
- Functioned as senior advisor to programme leadership on transformation risk, readiness, and stakeholder strategy
- Established governance frameworks, reporting standards, and performance tracking mechanisms across programmes
- Improved delivery consistency and visibility across change portfolios through structured execution models
Business Delivery & Readiness Manager - Shoprite
(2024-09 - 2025-06)
- Led a team of six business readiness leads across multiple large-scale transformation programmes within a high-volume retail environment
- Owned end-to-end business readiness, ensuring operational stability and adoption across stores and business units
- Coordinated cross-functional delivery across IT, operations, and business teams to achieve aligned programme outcomes
- Established governance structures, reporting frameworks, and continuous improvement initiatives
- Functioned as escalation point for programme risks and readiness gaps, ensuring timely resolution and sustainable implementation
Business Readiness Lead - Shoprite
(2023-04 - 2024-08)
- Led business readiness for major IT and operational transformation initiatives impacting retail operations at scale
- Managed programme risks, incidents, and operational continuity throughout implementation cycles
- Designed and deployed business anchor networks to drive adoption and support frontline enablement
- Implemented readiness measurement frameworks to track adoption, performance, and business impact
- Partnered with operational leadership to ensure alignment between programme delivery and business requirements
Senior Change Manager - Shoprite
(2022-02 - 2023-03)
- Led change strategy and approaches, stakeholder engagement, and communications across key transformation programmes
- Built and mobilised change agent networks to support adoption across impacted teams and regions
- Delivered structured change interventions to improve stakeholder alignment and programme uptake
- Supported programme leadership with change insights, risk identification, and mitigation strategies
Senior Change Manager - City of Cape Town
(2020-02 - 2021-11)
- Led change management for SAP and GIS transformation programmes within a complex public sector environment
- Designed and delivered training, communication, and stakeholder engagement strategies across multiple departments
- Enabled organisational readiness through structured change planning and execution
- Partnered with leadership to align transformation initiatives with operational and service delivery objectives
Senior Change Manager - Sasol
(2018-10 - 2019-09)
- Delivered enterprise-wide change strategy across transformation initiatives within a highly regulated environment
- Led stakeholder engagement and alignment across business units to support programme objectives
- Implemented structured change approaches to improve adoption and minimise disruption
- Provided advisory support on change risk, readiness, and execution planning
Early Career Experience - Various Organisations
Delivered transformation and change initiatives across financial services, retail, and public sector organisations including Massmart, Nedbank, SARB, UNISA, SABMiller, Transnet, Engen, Deloitte, and Standard Bank.
- Led stakeholder engagement, communications, and training across large-scale transformation programmes
- Supported SAP and operational transformation initiatives across multiple industries
- Built foundational expertise in organisational readiness, change execution, and adoption strategies
