Hellen Raphiri

"I'm a detail-oriented and organized office administrator with experience in medical claims processing. My strengths include managing administrative tasks, processing claims efficiently, and providing excellent customer service. I'm proficient in medical billing software and familiar with industry regulations. I'm eager to bring my skills to a medical office and contribute to a smooth operation.

Office Administrator/Medical claims at Micropact Physiotherapy (2019-04 – 2023-06)

Contract ended

• Assists doctors, nurses, and patients
• Prepare medical files
• Schedules doctors' appointments for patients
• Maintain medicinal supplies and equipment
• Maintain and keeps patient information confidential
• Greet patient in the facilities and over the phone
• Performs administrative tasks

Waitress And Weekend Cashier at Noisy Boy Restaurant (2014-03 – 2015-01)

Contract expired

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings

Certificate in Office Computing – Sisonke Multi-Purpose Centre (2017)

High School – North Wood Independent School (2016)