Hena Krige

I have over 30 years' experience working in a busy radiological practice, where my responsibilities have included the accurate preparation of medical reports, patient coordination, appointment scheduling and general practice administration. I am known for reliability, attention to detail and a professional, patient-focused approach, and I am comfortable working under pressure in a fast-paced medical environment. I am now seeking a position where this depth of experience can contribute to the smooth and efficient running of a medical practice or healthcare team.

Medical Radiology Typist / Receptionist - DRS Radiology Services - Sunward Park Hospital, Boksburg

(2003-12)

• Typed and accurately edited medical radiology reports using specialised radiological terminology, ensuring clarity and correctness for referring practitioners.
• Managed front-desk reception duties, welcoming patients and providing courteous, professional assistance.
• Co-ordinated patient appointments and scheduling, contributing to the efficient daily operation of the practice.
• Handled medical aid authorisations and billing administration, liaising with medical aid schemes as required.
• Answered and managed incoming telephone calls, screening and directing enquiries to the appropriate staff.
• Captured and maintained patient data with a strong focus on accuracy and confidentiality.
• Assisted with general office administration, supporting the smooth running of the practice.
• Ensured compliance with healthcare data privacy regulations, including the POPI Act.
• Liaised with radiologists, referring doctors, patients and administrative colleagues in a professional and respectful manner.

National Secretarial Diploma

Grade 12 (Matric)