Ikaneng Setumo

Motivated and reliable individual with experience in administration and teamwork. Strong communication skills, attention to detail, and the ability to work well under pressure. Seeking an opportunity to contribute to a reputable organisation while growing professionally.

Deli Assistant - Shoprite - Rustenburg Mall

(2021-12 - 2023-12)

• Assisted customers in a friendly and professional manner
• Took orders accurately and efficiently
• Provided product information and support
• Maintained high customer service standards
• Prepared deli food according to store standards
• Followed food safety and hygiene regulations
• Handled food safely to prevent contamination
• Checked expiry dates and rotated stock
• Cleaned and sanitized work areas and equipment
• Maintained a neat, safe, and hygienic environment
• Followed cleaning and health & safety procedures

Shop Assistant / Cashier - Clicks

• Assisted customers with finding products and making informed purchasing decisions
• Answered customer queries and provided friendly, professional service
• Handled customer complaints and resolved issues efficiently
• Operated the cash register and processed cash, card, and electronic payments accurately
• Issued receipts and ensured correct change was given to customers
• Balanced the till and maintained accurate cash records
• Restocked shelves and ensured products were displayed neatly
• Checked stock levels and reported shortages to management
• Assisted with receiving, unpacking, and pricing new stock
• Maintained a clean, organized, and safe shopping environment
• Ensured shelves, aisles, and promotional displays were presentable at all times
• Promoted special offers, loyalty programs, and store promotions
• Assisted in achieving sales targets through excellent customer service and product knowledge
• Worked closely with colleagues to ensure smooth daily store operations
• Followed company policies, health and safety procedures, and loss prevention guidelines

National Senior Certificate (Matric) - Boikagong Secondary School (2020)