Iva Londa

Senior Network Engineer with 5+ years of experience in network design, escalation support, and system administration. Strong expertise in Fortinet, Cisco, Juniper and Sophos platforms. Aspiring to transition into a Cyber Security Engineer role.

Senior Network Engineer at Emid / iOCO – Infrastructure Services (2020-01 – Present)

• Managed the design, installation, and ongoing administration of LAN, WAN, and network segments across the organisation.
• Delivered Tier 1 & 2 network ticket support to a user base of 500+, resolving routing, switching, and connectivity issues.
• Implemented and maintained security measures to protect data, software, and hardware infrastructure.
• Executed maintenance window changes across multiple sites, including troubleshooting of routing and switching issues.
• Deployed and managed Sophos Firewall and FortiGate Firewall solutions for enterprise clients.
• Configured Fortinet, Juniper, and Cisco equipment including firewalls, routers, and switches.
• Managed security services: Managed UTM, Firewall, Proxy, and FortiSASE.

Field & Desktop Support Engineer at Three6Five (2017-01 – 2020-12)

• Managed and configured client network equipment: Fortinet firewalls, Juniper switches, Cisco routers and switches.
• Provided on-site desktop support for Windows 7/8/10 and macOS environments.
• Configured IPsec tunnels, GRE tunnels, and Juniper EX series switches.
• Set up spanning tree, explicit proxies, NAT, port forwarding, and VPN configurations.
• Worked with ITSM platforms including JIRA and various enterprise workflows (AS400, BPM, CCF, AWD).

IT Technician at IDS – Information Technology (2016-01 – 2017-12)

• Installed and configured Huawei antennas (PRRU) and switches (RHUB) for site deployments.
• Ran and terminated copper and RF cables (½" and 7/8"); tested using Site Master.
• Set up workstations, installed cabinets, handled grounding, labelling, and stock management.

Intern IP Engineer at Huawei (2015-01 – 2016-12)

• Maintained and installed Huawei-based network infrastructure.
• Responsible for communication protocols, configuration, and network integration.
• Investigated, diagnosed, and resolved network faults; performed connectivity troubleshooting (ping, tracert, telnet).
• Produced technical design documents and diagrams for IP network architecture.

Higher Certificate in User Support & Service – Nelson Mandela Metropolitan University (2012-01)

National Diploma IT in Communication Networks – Nelson Mandela Metropolitan University (2015-01)

Short Course in Problem Solving & Critical Thinking – Wits University