Ivy Dikiza
Telesales / Administrator iam a hard working, enthusiastic to the best of my abilities and the best of my company and I am very interested in dealing with the customers on line and how to handle the matter
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About
My name is Delisile Ivy Dikiza I'm currently not working. I would describe myself as creative individual, who is hardworking and loves getting to know people from all ethnicities this also comes with me being a very confident but energetic woman who strive to bring out the best in not only herself but in others.
Skills and quality of taking care of the baby and adult. At the moment I'm studying to become a caregiver.
Experience
Telesales / Admin - Patleys
(1999-12 - 2015-10)
Daily Management of client and reps. Work with Shoprite, Woolworth and Pick N Pay. download orders and processing
- Manage and process all faxed and emails orders on syspro system
- Process adhoc orders
- Direct liason with the warehouse on weekly basis regarding stock levels
- Capturing and processing of a minimum of 400 - 600 orders per week
Administrator / Telesales - Verimark
(1989 - 1992)
Direct calls to clients. Work with Shoprite, Woolworth and Pick and Pay. Achieve Monthly monitoring back order daily and liasing with the client.
- Informing client and reps of weekly product and specials
- Management of the weekly product and specials
- Management of the weekly status meeting with warehouse staff
- Target achievement driven and meeting targets set by the national sales manager
Administrator - Eskom
(1989 - 1992)
Data Capturing, Filling, Office Administrator, Handling Queries
- Dealing with management and customer services
- Stock management weekly status meeting with staff
Service Administrator - Upat
(2017-09 - 2017-12)
Temp Assignment through Agency Top Pro
- Processing orders
- Processing Rep orders
- Attending to customer queries
- Confirming quotes
- System Used: Syspro
Service Administrator - Nilfisk Advance
(2015-12 - 2016)
Temp assignment through Toppro
- Processing job cards
- Invoicing
- Quotations
- Picking slips
- Queries
- Confirming quotes
- Switchboard Operator
- System Used: Syspro
Loan processor - Norman Good fellow
(2017 - 2020)
Duties and Responsibilities
- Examine received applications
- Conduct background research on applications
- Conduct detailed interview with applicants in order to examine if their eligibility for loan
- Examine different financial and non - financial criteria
House cleaning - Self-employed
(2024)
At the moment I'm working as a house cleaning and I enjoy so much
Education
Matric / Grade 12 - Mncube Senior Secondary school (1982)
Certificate - Computer Programming - Damelin College
Diploma - Computer Programming - Damelin College
