Jarred Allen
Remote Technician
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About
Motivated and detail-oriented individual seeking an entry-level Technical Support role within the sports betting or online gaming industry. Strong interest in technology, sports, and customer service, with proven problem-solving skills and a commitment to delivering excellent user experiences.
Experience
Remote Technician at Self-Employed (2018-01 – Present)
- Provided technical support for iPhones, laptops, and PCs.
- Delivered remote troubleshooting and repair services.
- Built strong client relationships through reliable service.
Technical Support at Microsoft – Online Company (2020-01 – 2021-12)
- Assisted customers with technical queries and troubleshooting.
- Achieved high customer satisfaction through clear communication and efficient solutions.
Independent Stock Trader at Self-Employed (2016-01 – 2020-12)
- Traded stocks on the exchange, developing analytical and risk management skills.
- Gained experience in online platforms and financial systems.
Education
IT Support NQF4 Certification in Computer Studies / IT – HC Varsity
IT Support NQF4 Certification in Mathematics – HC Varsity
IT Support NQF4 Certification in Business Studies – HC Varsity
High School Certification – The Settlers High School
High School Certification – Onslow College
