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Jasmine Shuttleworth

Jasmine Shuttleworth

Client Relations & Marketing Manager

Talent
Linden, City of Johannesburg Metropolitan MunicipalityMember since October 23, 2025
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About

Dynamic and results-driven Project Administrator & AI Games Assessment Manager with over 3 years of progressive experience in project coordination, client relations, and leadership development. Skilled in client engagement, feedback analysis, facilitation, IT support, and digital marketing, with proven ability to manage teams, lead client-facing projects, and deliver measurable results. Passionate about empowering people, leveraging technology, and driving organizational success.

Experience

Shuttleworth Academy / NPI – Johannesburg, South Africa

Project Administrator & AI Games Assessment Manager | 2023 – Present

  • Coordinated large-scale rollouts of AI Games Assessments for corporate clients, delivering customized reports, client feedback packs, and group performance insights.
  • Supervised and developed a team of 5, improving efficiency and task ownership through structured reporting and coaching.
  • Trained and coached 100+ individuals, improving their problem-solving, leadership, and decision-making skills.
  • Built and maintained strong client relationships, presenting findings in executive-level meetings and ensuring seamless client experiences.
  • Set up laptops, created Microsoft accounts, and resolved IT queries, ensuring smooth technology adoption for clients and staff.
  • Managed company website, designed graphics, and created social media content that increased engagement and brand visibility.
  • Organized large-scale projects and events, took minutes at executive meetings, and provided high-level support to the Director.
  • Volunteered in the South African Police Community Policing Forum, supporting outreach and engagement initiatives.

Education

  • Advance Executive Manager (Level 6) – Shuttleworth Academy / NPI, 2025 (Awaiting Certification)
  • Neurogres Coach Course – CPD Accredited & COMENSA Recognised, 2025
  • Project Management (Level 4) – Shuttleworth Academy / NPI, 2023
  • Qualified Assessor & Facilitator – Shuttleworth Academy / NPI, 2023
  • BESA Leadership Academy (High School) – 2007–2022

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