Project Coordinator (Volunteer) - Enactus South Africa
(2022-09 - 2024-09)
- Implemented entrepreneurial programs for the team
- Oversaw projects aimed at competing in the Enactus World Cup
- Collaborated with academia, students, sponsors, and business leaders
- Successfully led the team to national participation in the Enactus competition
Student Community Stakeholder and Engagement Officer - Northwest University
(2023-01 - 2024-11)
- Implemented initiatives such as waste collection for recycling, donations
- Organized outreach programs focused on mental health
- Applied psychological principles to promote positive community engagement and well-being
- Addressed social issues through community-based projects
- Facilitated volunteer recruitment for outreach programs
Call center agent - Lesaka Technologies
(2025-06 - 2025-05)
- Assisted new vendors with registration, onboarding, and device installation. Archived KPI within the first month.
- Handled general vendor and merchant queries. Handling calls, emails and chats
- Resolved issues related to Kazang devices, app usage, and customer transactions
- Provided technical support to ensure smooth service delivery for end-users
- Gained experience in fintech operations supporting financial services.
