Jeaniffer Mdhluli

Results-driven Insurance Sales and Financial Advisor with strong experience in client relationship management, sales conversion, and risk assessment. Skilled in providing tailored insurance solutions and advising clients on financial protection products. Experienced in working with both South African and Australian clients through digital and telephonic sales platforms. Committed to delivering excellent customer service while ensuring regulatory compliance.

Internet Sales Advisor - Youi (Outsurance Shared Services) - Centurion

(2025-07)

• Assist Australian clients with insurance product enquiries and policy advice.
• Conduct online needs analysis to recommend suitable insurance solutions.
• Convert digital leads into successful sales through consultative selling.
• Maintain high levels of customer satisfaction through clear communication and service delivery.
• Analyse customer feedback to improve engagement and sales strategies.

Financial Advisor - Outsurance - Centurion

(2022-09 - 2025-06)

• Provided professional financial and insurance advice to clients.
• Conducted risk assessments and recommended suitable insurance products.
• Built long-term client relationships to increase retention and loyalty.
• Ensured full compliance with South African financial regulations.
• Explained complex insurance policies clearly to help clients make informed decisions.

Full Qualification - Short-Term Insurance - Moonstone Business School (2025)

RE5 - Regulatory Examination for Representatives - Moonstone Business School (2024)

National Senior Certificate - Ribane-laka High School (2013)