Jenna Alberts

A marketing professional with 14 years of experience shaped by an organic, hands-on career journey across traditional and digital disciplines. Blends analytical rigour with creative intuition—because the best results come from balancing both. Known for driving measurable brand growth, leading cross-functional campaigns, and building strong partnerships along the way.

Outside of work, you'll find me chasing a general knowledge quiz win, sinking a ball on the pool table, or switching off with nature and family time.

Jr Brand Manager (PAXI) at PEP, South Africa (2022-01 – Present)

Parcel Delivery Service - Lead annual budget planning, roadmap development, and strategy sessions. Plan, brief, and oversee quarterly campaigns; manage post-campaign analysis and reporting.

• Lead annual budget planning, roadmap development, and strategy sessions
• Plan, brief, and oversee quarterly campaigns; manage post-campaign analysis and reporting
• Oversee content calendar, financial administration (SAP), and budget tracking
• Liaise with media, creative, and printing agencies; manage cross-functional promotions
• Directly collaborate with PAXI Business Manager and oversee Digital Coordinator
• 2023: 18% YoY growth → 4.89 million
• 2024: 19% YoY growth → 5.67 million
• 2025: 19% YoY growth → 7.02 million

Marketing & Project Coordinator at CT Group Solutions, Australia (2020-01 – 2022-12)

Professional IT and Managed Services Company - Managed marketing calendars, industry awards, CSI projects, and client retention campaigns.

• Managed marketing calendars, industry awards, CSI projects, and client retention campaigns
• Oversaw CMS (Kentico/WordPress) and website backend
• Executed digital marketing: social media, eDMs, blogs, and web content
• Researched and created copy for white papers, internal mailers, and digital channels
• Briefed creative agencies; managed social and community engagement
• 2022: 4.15 million parcels sent (baseline, year before I started)

Marketing Coordinator at PEP, South Africa (2013-01 – 2018-12)

Clothing, Footwear, PEPHome, FMCG - Coordinated CSI campaigns from charity nomination to board proposals and quarterly fundraising events.

• Coordinated CSI campaigns from charity nomination to board proposals and quarterly fundraising events
• Administered ConnectWise and Microsoft Teams; managed marketing channels and documentation
• Trafficked marketing information, tracked and reported on campaigns, and maintained image libraries
• Proofread and quality-checked marketing assets

Traffic & Production Manager at Ocean Rock Media, South Africa (2010-01 – 2013-12)

Publishing - Streamlined interdepartmental communication to improve campaign delivery. Managed editorial plans and pagination; sub-edited publications to ensure quality.

• Streamlined interdepartmental communication to improve campaign delivery
• Managed editorial plans and pagination; sub-edited publications to ensure quality
• Balanced team workloads to optimise productivity
• Negotiated barter partnerships to drive revenue
• Leveraged client relationships to support sales growth
• Provided weekly progress reports to the Publisher and Managing Director

Advanced Diploma in Management in Management NQF7– Regent Business School (2024-01 – 2025-12)

Diploma in Marketing Management in Marketing Management – Allison (2022-01 – 2022-12)