Jennifer Kimbala

A compassionate and diligent healthcare professional with recent training in nursing and patient care. Reliable, hardworking, and committed to delivering safe, high-quality support to patients. Demonstrates strong adaptability, a solid foundation of clinical skills, and a deep sense of integrity in all responsibilities. Eager to contribute to a healthcare team and continue growing within the nursing and caregiving field.

Usher at Amazing Blue (2013)

• Responsible for ushering attendees in various events managed by the company at the Grand West Casino
• Showing seating areas as well providing any other assistance or advice that the attendees needed
• Handling planning, operations in day to day tasks

Receptionist at Pride Guesthouse (2018 – Present)

• Responsible for Check Ins
• Handling telephonic bookings and queries
• Responsible for processing online and cash payments
• Organisation of files

Sales Assistant at DAR Enterprise (2020-09-08 – 2020-09-29)

• Provided training to new staff on Customer Care and Retail Management
• Assisted customers and promoted new clothing
• Provided Sales transactions for the business

Senior Operator at WNS Global Services (2021-09-30 – Present)

• Promote client's products and enhance customer experience and loyalty
• Provide accurate information on products and services to ensure consistency across the organization and provide a reliable and trustworthy customer service
• Escalate any queries, complaints and operational or regulatory risks to the relevant team to ensure they are handled and resolved in a timely manner
• Operate customer related information systems to the required standard maintaining accurate and secure records
• Understand and adhere to the company and department standards, policies and procedures

International Matric – Queens Park High School (2013)

Tourism Management Certificate N6 in Tourism Management – False Bay College (2018)

Health Care Assistant Course in Health Care – Robert Sobukwe Nursing Academy (2025)