Jenny Marais

• Superior risk assessment debt & credit management
• Excellent training, mentoring & coaching skills, strong team player
• Comfortable with change and able to actively participate in change initiatives
• Critical thinker, analytical and detail orientated
• Excellent communication skills, both written and verbal; comfortable making presentations
• Decision maker with superb negotiation skills
• Able to deal with escalated complaint situations
• Possess a continuous improvement orientation, encouraging new approaches
• Ability to work under pressure & multitask whilst maintaining professional standards

• Run daily bank statement receipting & allocating of account payments
• Process journals (daily corrections, monthly write off’s & Provision for Bad Debt)
• Reconcile bank account & Cash Book
• Daily & weekly Cash Flow Forecast (meetings & reports) – Finance Team
• Manage & process cash or card payments from branches
• Manage National COD & Sample accounts
• Manage Suspense account (requesting of payment details from bank) 
• Manage report for remittance/payment advice on payments received
• Weekly overdue report to Branch Managers, Sales and Collection staff at branches
• Meeting with collection team on feedback/actions required on accounts
• Manage collection of debt outstanding and overdue (past due) accounts
• Manage staff communication with clients (queries, Final Demand notifications & settlement 
• terms)
• Blocking or unblocking of accounts and releasing or holding orders with exceeded credit limits
• New account applications/contracts, credit terms & limits, perform trade & credit score check - (TransUnion ITC)
• Maintain account terms, credit limits & exposure
• Collection of Cape Town region accounts (telephonically & email), do reconciliations of clients accounts, send copy invoices or proof of delivery on request
• Process monthly account statements
• Create, update and maintain effective company credit policy and procedures (SOP/POPI/NCA)

Matric, E-Learning certificates : Business Crisis Management, Business Law & Risk Management, Cash Flow Management, Communication Skills, Customer Expectations, Staff Management & Effective Debt Collection