Jenolan Govender
Inbound and outbound call centre agent
About
Marketing and selling – Insurance (FNB, hospital plans, legal insurance, accident insurance, DSTV) Objection Handling Cold calling
Experience
Inbound and outbound call centre agent - Ison Experiences
(2017-01 - 2019-12)
- Marketing and selling – Insurance (FNB, hospital plans, legal insurance, accident insurance, DSTV)
- Objection Handling
- Cold calling
- Retention of clients
- Claim handling
- Administration
- Customer services
Medical receptionist - Health Worx
(2020-11 - 2021-04)
- Booking appointments for doctors
- Creating patient files
- Scheduling specialists appointments
- Personal assistant to the doctor
- In-charge of doctor diaries
Customer care consultant for Amazon - Dash BPO
(2021-05 - 2021-12)
Night shift position for International company
- Administration
- Attending to customer queries
- Updating client banking details
- Selling Amazon products
Sales consultant - Great Job Moving & Storage - USA
(2022-01 - 2022-06)
- Inbound & outbound sales
- Closing deals for moving company
Sales - Bargain Waste - UK
(2022-07 - 2022-12)
Outbound sales for international company
- Providing professional service for waste collection
- B2B & B2C experience
Real estate agent - Smart Setter - Canada
(2023-01 - 2023-04)
Berkshire Hathaway
- Signing up clients
- Closing deals
- B2B experience
Sales - One Janitorial - Canada
(2023-06 - 2023-09)
- Outbound
- Closing deals
- Customer service
- Administration
B2C Sales - Platinum Public Adjusters - Miami, Florida
(2023-10 - 2024-01)
- Providing a service to hurricane survivors
- Closing deals
- Scheduling appointments on calendars for clients for meetings
Supervisor - Alexis Joe Consulting
- Quality assurance
- Interviews
- Signing of employee contracts
- Administration
- Lead generation
Education
National Senior Certificate - Roseville Secondary School (2014-12)
Certificate in Human Resources Management - Human Resources Management - Business Management Training College – BMT (2016-12)
