
Jesman Joauwana
Freight Consultant | Air Import & Export Coordinator
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About
I bring a strong sales background built since 2018 across multiple industries, supported by a solid academic foundation in Transport & Logistics from UNISA. I am a fast learner who adapts quickly to new systems, highly analytical, and professionally driven by a perfectionist mindset. I thrive on meeting new people, developing new skills, and managing my time with purpose and respect.
I work independently without the need for micromanagement, take full ownership of my responsibilities, and view every challenge or setback as an opportunity to grow, refine my abilities, and perform at an even higher level. I believe I haven't reached my full potential yet and looking forward to discovering what that is.
Experience
Freight Consultant | Air Import & Export Coordinator at INXPRESS SANDTON (2023-07 – Present)
- Generate and convert sales leads into active clients, driving ongoing business development
- Manage and grow a personal portfolio of 26 client accounts with full ownership and accountability
- Coordinate end-to-end air import and export shipments, including booking, customs clearance, and final delivery
- Ensure compliance with international shipping and customs regulations, including documentation such as Airway Bills, MRN/EUR1, SAD500, tariff codes, commercial invoices, clearing instructions, customs worksheets, and requesting LOAs for payment-related issues
- Select and manage freight forwarders (DHL or FedEx) based on shipment origin, supplier relationships, and service performance
- Track and monitor shipments in real time, providing client updates and resolving delays, damages, or lost cargo efficiently
- Liaise with courier and logistics providers for reliable local and last-mile deliveries
- Build and maintain strong relationships with clients and suppliers to ensure service excellence and repeat business
Outbound Sales Consultant at MOTOR HAPPY (2022-05 – 2023-06)
- Sales in Motor Industry - Service Plans, Warranty Cover, Scratch & Dent
Outbound Sales Consultant at AFFINITY HEALTH IRDSA (2020-07 – 2022-04)
- Sales in Medical Insurance
Outbound Sales Consultant at CARTRACK (2019-08 – 2020-03)
- Sales in Tracking Units
Education
BCom Degree in Transport and Logistics – UNISA (2023)
Grade 12 – SILVER OAKS SECONDARY SCHOOL (2015)