Given Mokheseng

Air Freight Forwarding Import

Talent

Johannesburg, GautengMember since June 30, 2026

Language and communication in occupational learning programsWrite/present text for a range communicative contextResolve customer complaintsIdentify responsibilities of a team leader in ensuring that organizational standPerform the processes and procedures required for the administration of import tApply international trade systems, policies and proceduresDemonstrate an understanding of the basics of local and international tradeDemonstrate the basic legal principals applied to shipping

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About

In my 2-3 years' experience as driver, driving 1 to 4 ton trucks as a code 10 driver and 2 years after as warehouse controller and currently in last 6 years as Import airfreight forwarder, serving both local and international customers, hard work and dedication, it helped me to grow and opened an opportunity to learn and expand in my career. With the experience I gained over the years, my abilities grow to a point that I'm able to provide with problem solving abilities, time management and keeping our customer updated all times for smooth collection and delivery process and to able to co-ordinate with management to implement ways to always improve and provide good customer service.

Experience

Air Freight Forwarding Import - ISS Global Forwarding

(2014-11 - 2025-11)

Coordinate and manage the full lifecycle of air import shipments from origin to destination, ensuring smooth transitions and timely delivery.
Collaborate closely with airlines, agents, and internal teams to streamline shipment processes and resolve any issues swiftly.
Process and verify all necessary import documentation (e.g., bills of lading, customs declarations) to ensure full compliance with import regulations and company standards.
Ensure compliance with all relevant customs regulations and clearance procedures to prevent delays and ensure goods move smoothly across borders.
Track and monitor shipments in real-time, proactively identifying any potential delays or disruptions, and implementing corrective actions where necessary.
Maintain strong relationships with clients by providing exceptional service, offering timely updates, and resolving any concerns promptly.
Oversee invoicing and cost control for each shipment, ensuring financial reconciliation and minimizing any discrepancies or inefficiencies.
Stay up to date with the latest trends, regulations, and policies within the logistics and airfreight industry to enhance service delivery and operational efficiency.