Administrative Assistant at Ebrahim Meer, Biokineticist (2025-11 – Present)
- Patient service coordinator. Scheduling appointments for patients and confirming.
- Rescheduling cancelled appointments.
- Stock control. Liaising with equipment companies for the rehabilitation rooms.
- Data capturing. Capturing each patient's payment and track the sessions for daily and weekly also monthly.
- Drafting invoices for patients. Weekly invoices are sent out to patients. Either normal invoice or vitality wellness invoices.
- Drafting statements for patients. Weekly statements are sent out to patients. Either normal invoice or vitality wellness invoices.
- Medical Aid billing and coding.
- Handling front desk payments.
Administrative Assistant at DWK Engineering Solutions (2024-08 – 2024-11)
- Managing emails, inboxes and general correspondence.
- Data entry and updating internal systems.
- Answering calls, directing them to the relevant department.
- Filing, organizing and maintaining physical or digital records.
- Processing invoices, quotes and basic financial paperwork.
Customer Service Representative at Procera (previously known as Centrevo) - Blake and Associates (2022-10 – 2024-07)
- Confirming orders of high-end devices, Profile and Fraud investigation, General Admin
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Assisted customers with product complaints, logging issues for investigation.
- Participated in regular training to maintain up-to-date knowledge of company products and policies.
Virtual Data Researcher and Capturer at LeahG Virtual PA (2021-02 – 2022-09)
- Collecting data from a Turo website
- Imputing and managing data in excel spreadsheets.
- Reconciling spreadsheets.
Administrator at ITrain (2018-02 – 2018-04)
- Stock Controlling, Invoicing - Clients and suppliers, Debt collecting, small-scale bookkeeping
- Liaising with branding companies
- Effective cleanliness of the gym (Setting of equipment, general cleaning).
- Assessment of clients and profile management
- General administration duties (emailing, filing etc.)
Beauty Therapist at Bella Vie - Laser Lipo Spa (2016-12 – 2016-12)
- Managing the front desk with regards to appointments and cash handling reception duties
- Sport and therapy massages
- Spray tanning (Taught by Janet - The tan lab)
- Manicures and Pedicures, Gel nails with art
