Insurance Agent, Data Entry
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I have a strong foundation in insurance operations , Customer service and compliance. Over the years, I’ve developed a comprehensive understanding of policy assessment, underwriting, fraud detection, complaint handling, and technical ticketing. My experience managing high-volume customer queries has sharpened my ability to resolve complex issues efficiently while maintaining a professional and compassionate approach.
I’ve also completed specialized training in GDPR/Data Protection, Risk Management, and Quality Assurance, which enables me to navigate regulatory environments with confidence and integrity.
I am a resilient and proactive professional with a diverse background in operations management, insurance administration, procurement, and customer service. With hands-on experience in high-volume environments, I’ve consistently delivered accurate data entry, technical troubleshooting, and compliance support across cross-functional teams. My qualifications include diplomas in Operations Management and Business Administration, alongside certifications in GDPR, Lean Management, Quality Assurance, and Data Science fundamentals.
I bring strong leadership potential, a commitment to continuous learning, and a structured approach to problem-solving—making me well-suited for roles in team management, claims processing, sourcing, and administrative support.
After completing matric and whilst working I have completed a diverse set of additional learnings.
Diplomas;
Business comunication skills.
Supervision,
Solar energy basics.
Beginner VS Code.
Introduction to Supply chain management.
Efficiency management in the work place.
Efficiency management.
Introduction to Lean Management.
Fundamentals of quality assurance.
Data Science Masterclassfor beginners.
