Back Administrator Manager - Shoprite Checkers (Pty) Ltd - Hartswater, Northern Cape
(2021-09 - 2024-06)
- Running & managing the entire receiving area
- Managing of receiving staff
- Daily receiving and processing returns to suppliers
- Ensuring that correct quantities are received, ensuring stock is not short delivered or damaged or short dated
- Balancing of invoices and capture everyday before end of day
- Daily filling of documents
- Dealing with supplier queries and returns
- Managing of damage cage and ensuring returnable damages are returned to supplier or distribution centre
- Managing of SWELL allowance as well as donations
- Double checking of invoices
- Weekly updates and analysis of cycle counts
- Assistance with the weekly administration of staff hours
- Assistance with store queries and projects
- Prevent Shrinkage, Investigate MUV & MPV, Stock Control
- Responsible for the management of waste and recycling
- Responsible for pricing / ticketing of items on the sales floor
Department Manager - Fresh Departments - Shoprite Checkers (Pty) Ltd - Postmasburg, Northern Cape
(2021-03 - 2021-09)
Managing all Fresh Departments: (Bakery, Deli/HMP, Cheeses, Fish, Perishables and Fruit& Veg), Groceries and Non-Foods departments.
- Recruiting, training, supervising and appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing production in all Service Departments
- Maximising profitability and setting/meeting sales targets, including motivating staff to do so
- Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures
- Minimize shortages and waste
- Stock Control
- Ordering
- Ensure departmental sales in line with budgets
- Implement and monitor all departmental activities
- Assistance with the weekly administration of staff hours
- Assistance with store queries and projects
- Prevent Shrinkage, Investigate MUV & MPV, Stock Control
- Responsible for the management of waste and recycling
- Responsible for pricing / ticketing of items on the sales floor
- Financial stock take (FST) / Global stock take
Store Manager - Shoprite Checkers (Pty) Ltd - Hartswater, Northern Cape
(2019-01 - 2021-03)
Transfer to Shoprite Hartswater
Liquor Store Manager & Store Manager - Kameel Doring Bottlestore & Store Manager - Kathu, Northern Cape
(2018-04 - 2019-02)
- Manage inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards
- Ensure the department is merchandised in accordance with the needs of the community; always maintain shelf allocations to ensure the availability of products
- Ensure guests greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly, and businesslike manner to promote the company image as a serviceoriented operation
- Ensure the department is well maintained and meets or exceeds company standards for appearance
- Supervise, train, and develop guests in accordance with company policies and procedures
- Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures
- Conduct weekly sales meetings with guests to establish merchandising, sales and profit objectives
- Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained
- Successfully complete cashier training prior to being placed in the job function
- Verify goods received are consistent with vendor's invoice and product order; reconcile discrepancies; process invoice for payment
- Knowledge of liquor, wines, and beer
- Responsible for scheduling department employees
- Ensure adherence to wage and hour policies and regulations
- Perform other job-related duties as assigned
Food & Beverage Manager - Kathu Inn by Country Hotels - Kathu, Northern Cape
(2017-08 - 2018-04)
- Monitor compliance with standardized portion size and presentation, as well as health, fire, and food safety regulations
- Manage, track, and control budget and quality, including addressing customer concerns
- Order and receive deliveries and track food and equipment inventories
- Assign and schedule workers to handle food preparation, cooking, and presentation
- Managing the floor during meal periods to ensure that all standards and steps of service are met through all guests' interactions
- Planning of Meals / Menus
Designer - Dynamic Kitchens & Kalahari Granite - Kathu, Northern Cape
(2012-02 - 2015-12)
- Plan the functional aspects and visual look of a specific project
- Cost Estimation and project planning presented to clients
- Ability to read blue prints, building and fire codes a necessity
- Strategic Sales, pricing and project management abilities required to perform duties effectively and efficiently
- Designing Kitchens and Cupboards consulting with architect, customer and builders
Butchery Manager - Traveler's Rest Farm - ClanWilliam District, Northern Cape
(2011-02 - 2011-10)
Due to me relocating to Kathu Northern Cape, I had to resign.
- Managing the department inventory, stock position, pricing integrity, merchandising, labor, and other operational processes to the company standards
- Sales and production planning
- Planning & order
- Prepare cutting lists
- Process meat according to the work plan and standards to maximize sales and gross profit; fine parking and overseeing distribution orders
- Ensure all new department associates receive proper training and supervision and ensure correct ordering, receiving, unloading, storage, and rotation of merchandise and displays
- Managing health and safety standards
Administrator (for 3 companies) - Van Heerden Brothers & Dynamic Kitchens & Wilcon - Kathu, Northern Cape
(2009-06 - 2010-07)
- General Office Duties
- Creditors
- Debtors
- Invoicing
- Accurate invoicing of account holders
- Ensure invoicing is done on time
- Ensure additional payment is obtained for outstanding/overdue balances
- Handling of Petty Cash
- Payroll (Salaries & Wages)
- Purchase Orders
- Cashbook, Audit & Summary of Incomes & Expenses
Owner / Director - Mr. Sandman - Kathu, Northern Cape
(2000 - 2009)
- General Office Duties
- Payroll (Salaries & Wages)
- Purchasing orders
- Stock controlling
- Maintenance of equipment and vehicles
- Budget managing and cost control
- Creditors
- Debtors
- Handling of Petty Cash
- Cashbook, Audit & Summary of Incomes & Expenses
- Organizing delivery of products (sand, stone, crusher dust, filling)
- Resolving queries (customers/staff)
- SHERQ adherence and compliance in own are of work – Safety at all times
General Manager / Food and Beverage Manager - Saddles Steak House - Upington, Northern Cape
(1989 - 1999)
- General Office administration – Quality control, retail & Hospitality systems
- Planning & organizing big events of functions/ scheduled events
- Stock control & Data capturing
- Budget Control
- Preparations of products
- Staff training & communication with all staff
- Health and safety compliant
- Clientele service
- Point of sales & Cash up
- Grilling, preparation and knowledge of all recipes
- Knowledge of legal compliance regulations and standards with regards to hospitality, foods, beverage, safety & labor relationships
- Monthly food cost & expenses to determine the profit/ losses for each department
