Johann Minnaar

Highly successful General Manager of a large, well-established Corporate Hotel and Conference Centre.

Through promotion and high achievement has progressed from Duty Manger (or equivalent roles) through to Conference Centre Manager, Operations Manager then General Manager.

Demonstrates a proven record in successful hotel management roles for over 21 years.

Appropriately qualified International Hotel school Diploma (WITS) in Hospital Management.

Highly capable leader of senior and middle managers; motivates, coaches, and develop staff to perform to the highest levels ensuring delivery of outstanding customer experiences.

1. Leadership of all business operations; overseeing all HOD’s (10+) for execution of duties.
2. Daily briefings with all HOD’s, motivating a large hotel team to deliver service standards.
3. Ensuring adherence to hotel brand image, designing operational strategies, managing profitability and growth, marketing and sales plans, operational and capital budgets.
4. Developing senior staff, overseeing recruitment decisions, ensuring career progression.
5. Delivering on budgets, managing financial outlook, reporting to owners and stakeholders.
6. Ensuring compliance; Health and Safety, other legislation and regulations, Hotel operating controls, responding to audits, managing hotel equipment staff and infrastructure. 
7. Ensuring exceptional standards of service, handling major complaints.
8. Managing expenditure, key property issues, quality improvement and cost reductions.
9. Assisted aha management company and property owners (HPF) with transition and staff re-organisation after business rescue proceedings 2014.
10. Managed smooth transition process of staff section 189 during COVID 2020.
11. Secured repatriation flights in collaboration with Dept of Health/DIRCO during 2020 Covid pandemic, securing R15Million repatriation business for Kopanong.
12. Achieved R6,5 million above YTD budget for F22 financial year.
13. Successfully implemented and achieved risk audit compliance for Kopanong Hotel from 32% Fail to 92% Pass mark for the past 7 years.
14. Successfully coordinated and implemented risk audit compliance for various aha properties.
15. Assisted with implementation of Operational Equipment PAR levels for Ivory and Shephard’s Tree 5-Star game lodges to ensure the successful profitability achievement of the properties.
16. Successful implementation of various CAPEX/OPEX revamp projects from 2014 to 2019 for Kopanong Hotel

WITS Hotel School Diploma