Sales Executive and Promoted to Area Sales Manager - EVEREADY BATTERY COMPANY - Bedfordview, South Africa
(2018-07 - 2024-10)
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Retail Sales & Professional Sales Managers - L'Oreal SA (Pty) Ltd - East Rand, Pretoria, Vaal, NW, Mpumalanga & Polokwane
(2004-03 - 2011-10)
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
- Responsible for the performance and development of the Account Managers.
- Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
- Initiates and coordinates development of action plans to penetrate new markets.
- Assists in the development and implementation of marketing plans as needed.
- Conducts one-on-one review with all Account Managers to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Manager's sales and activity performance.
- Provides timely feedback to senior management regarding performance.
- Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
- Maintains accurate records of all pricings, sales, and activity reports submitted by Account Managers.
- Creates and conducts proposal presentations.
- Assists Account Managers in preparation of proposals and presentations.
- Controls expenses to meet budget guidelines.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Recruits, tests, and hires Account Managers based on criteria agreed upon by senior management.
Agent (Area) Sales Manager - L'Oreal South Africa - South Africa
(2006-05 - 2011-10)
- To ensure a perfect link between field force and headquarters in order to increase distribution and sales strategy of the brand.
- Ensure the achievement of sales turnover.
- Coaching of sales team in the field.
- Organise and run events for clients.
- Develop strong relationships and manage major clients.
- Inform management about any relevant field news (competitor initiatives and distribution).
- To make sure that our brands are merchandised properly to entice the consumer and increase sales.
- Ensure proper usage of our point of sale material.
- Rectify problems by organising trade visits with the relevant sales managers.
- Simplify planograms to merchandisers and reps in the trade in a form of one on one discussion or group training.
Professional Sales Manager - L'Oreal SA (Pty) Ltd - Vaal, East Rand and North West
(2000-01 - 2004-02)
- Ensure effective management of all company assets within identified channels in order for mutual profitability growth and achievement for all stakeholders.
- To create a link between salons and retail business.
- To make sure that we encourage small businesses improve their sales by incentivising those that perform better.
- Assisting and supporting the Sales Team with deliveries and point of sale material during pick times.
Technical Educator - Procter and Gamble - Durban
(1998-02 - 1999-12)
- Training salon owners and hair stylists on product usage. Product benefit and selling of the product.
- Pressure deals (Sales) Professionals only (salons).
- Training on proper chemical usage.
- Customer care.
- Hygiene and Sanitation.
- Latest trends.
- Pricing.
- Importance of Costing to make profit.
