Sales and Returns Agent - I-Car Auto Parts
(2026-01)
- Managing end to end sales and returns for 5000+ SKUs across 40+ brands, ensuring accurate fitment verification and disposition to minimise mis-picks and reshipment costs.
- Inspected and graded returned auto-parts by SKU to determine repair, refurbishment, scrap and restock
- Created refurbished SKU's to separate inventory and maintain warranty tracking
- Analyse return data by SKU to identify top 20 defect-prone parts and brands
- Collaborating with buyers to address quality issues and reduce return rates
- Coordinated with warehouse and purchasing teams to process RMA, warranty claims and vendor credits at the SKU level
- Reduce repair or replacement costs by tracking failure patterns at the SKU level
Supervisor and Acting Manager - Oslo Lounge
(2025-01 - 2025-12)
- Doing financial and personnel administration of the lounge
- Financial management includes cashing up daily and ensure sales are balancing and do banking, purchasing and recording keeping for all financial expenses
- Doing stock taking for the lounge and ensure both kitchen and bar are adequately stocked with quality products all the time.
- Ensure time keeping of all employees for smooth operation of the business
- Checking quality of products produced both at the kitchen and the bar and discuss improvements with the Team.
- Preparing and hosting private events
- Marketing the lounge as the best place for entertainment to increase revenue
- Ensuring customer service standard of the Lounge is high all the time by providing quality effective and efficient service.
- Control of noise pollution and ensuring that the lounge is adhering to rules and regulations of operating licenses and lease agreements.
Sales & Rental Agent - Keller Williams Spectrum Realty
(2022-08 - 2025-03)
- Liaising with clients to market properties so that they achieve their maximum price.
- Handling enquiries about properties from potential buyers.
- Valuating properties
- Surveying Properties (if qualified)
- Producing online listings, brochures, videos and other promotional information.
- Negotiating terms on behalf of their clients.
- Qualifying the buyer i.e. obtaining information about the buyer to introduce him/her to the ideal home being for sale.
Rental Agent - Rawson Properties Milnerton
(2021-01 - 2022-08)
- Being an intermediary between the Homeowners and Tenants
- Screening tenants to ensure a clean credit history and a rental background free from default payments.
- Conducting pre-occupation or incoming inspection, well as an inventory list and snag list.
- Marketing the property- whether on the general rental property market or within their database.
- Dealing with the compilation of a complaint lease agreement and managing negotiations.
- Managing the property once a lease is finalized.
- Ensuring long-term compliance
Administrator, Barista & Bar Manager - Nitro House
(2016-05 - 2020-03)
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, taking orders and serving snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Checking customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Complying with all food and beverage regulations
Business Admin - Magnetic Gifts Creations
(2015-01 - 2016-05)
- Statement Billing
- Data Capturing
- Warehouse Supervision
- Invoicing & crediting (using Quick Books)
- Capturing of expenses
- Emailing statements & Proforma Invoices
- Arranging internal & external meetings
- Daily operational and administrative duties and all other aspects relating to operations
- Liaise with and consult with customers and negotiating with suppliers
- Journals, petty cash and receipting clients
- Merchandising
- Company logistics
- Commissions Calculations
- Stock Taking
Junior Consultant - Makanaka Travel
(2013-10 - 2014-12)
- Liaising with tour operators
- Providing travel information to clients
- Managing customer issues
- Displaying promotional material
- Preparing quotation
- Booking hotel rooms
- Distributing travel itinerary and issuing air tickets.
