Online sales executive and Retail product specialist at Futurama (2025-11 – Present)
Online sales and retail product specialist with expertise in tactical and security-based systems, DJI drones, firearms, nightvision and thermal technology, and GIS/LiDAR scanning.
- Acquired skills in administration and time keeping
- Handling point-of-sales operations such as cash, invoices, payments and or gift orders
- Professional communication under large work loads
- Staying calm under intense work loads with time management
- Reliability and punctuality
- Ability to follow strict procedure
- Attention to detail
- Spotting small anomalies
- Rapid response and problem solving skills executed
- Responding to live incidents with executive permissions
- Situational awareness/ reading people
- Recognizing suspicious behaviour
Wine Advisor at Lourensford Wine Estate (2024-12 – 2025-08)
Wine advisor responsible for stock management, inventory organization, client relationship building, and wine tasting events.
- Organising stock and checking inventory of wine as well as creating an effective yet creative display for marketing purposes
- Assist with ordering and inventory, ensuring a smooth collection of wines sold as well as a satisfied client
- Labelling inventory with accurate information in order to maintain and add to structure within sales
- Organising wine tastings as well as private events, promoting overall success of marketing strategies
- Building a healthy clientele base within the wine industry and maintaining it through remembrance of client preferences and comfort
- Informing clients about new releases in wine, special events and promotions, contributing to the upkeep of a healthy client database
- Offering exceptional service to customers / high end clients, maintaining a healthy advantage with competitors within the wine industry
- Working closely with other wine sommeliers and managers, ensuring an upkeep in new information and promoting communication between team members
- Supporting team work through effectively relaying information with other colleagues, helping with product placement, promoting a common goal in reaching a sales goal
- Training new employees about the wine industry and teaching them how to effectively serve clients, promoting leadership skills
- Handling point-of-sales operations such as cash, invoices, and or gift orders
- Own transport
Driver and Supervisor at PGI Landscaping (2024-06 – 2024-12)
Driver and supervisor overseeing vehicle operations, route management, team task assignment, and quality control of landscaping services.
- Safely operating vehicles and assigned properties to their destinations, assuring a safe delivery of items
- Using and managing effective GPS routes and following safety regulations of the road
- Follow delivery schedules, in order to ensure safe delivery and on time delivery
- Upkeep maintenance of vehicle and equipment in order to ensure effective use of materials and making delivery easier
- Ensure goods and equipment were handled with precision and care, maintaining a safe working environment and customer satisfaction
- Maintaining valid drivers license and other certifications in order to adhere to regulations of road safety
- Assign tasks and information to team members, ensuring effective communication and execution of tasks
- Monitor employee performance to ensure that tasks are completed effectively and on time
- Handling conflicts and disciplinary issues among employees, cultivating a healthy working environment
- Ensuring day-to-day tasks and operations are run efficiently, ensuring customer satisfaction
- Acting as a liaison between staff and management, ensuring regular updates in information and communication
- Maintaining a good level of control of quality of services rendered, ensuring customers/ clients are satisfied with outcome of services rendered
Waiter / Runner at Avontuur Wine Estate / Restaurant (2019-12 – 2021-12)
Waiter and runner providing hospitality service at wine estate restaurant with menu knowledge and POS system management.
- Greeting and assisting guests to their tables if required
- Take drink and food orders accurately and relay them to the kitchen and bar
- Present menus and daily specials to customers
- Check on guests regularly ensuring that they are having a professional experience of the restaurant/ wine estate
- Make sure orders are delivered correctly and in a timely manner
- Thank customers/ clients for their visit and encourage them to visit again
- Upload accurate information to the POS system and make sure that the orders are accurate to your specific table
- Stay informed about the menu and ingredients, making sure that the customer is well - informed
