Juan Du Plessis

Experienced automotive sales and workshop professional with over 19 years of expertise in tyre fitment, suspension systems, wheel alignment, automotive accessories and customer relationship management. Extensive experience working with leading tyre retailers and automotive accessory suppliers, combining technical knowledge with exceptional customer service, sales development and workshop coordination. Proven ability to build long-term customer relationships, increase sales, manage stock and lead teams while maintaining high standards of workmanship and customer satisfaction.

Recognised for a strong work ethic, technical problem-solving abilities and a hands-on approach to delivering outstanding customer experiences.

Senior Sales Consultant / Acting Branch Manager at Tip Top Tyres - Hatfield (2023-11 – 2025-09)

Initially employed as a Senior Sales Consultant before being transferred to the Hatfield branch as Acting Manager.

• Managed front counter and telephone sales
• Built and maintained strong customer relationships
• Generated quotations and processed customer orders
• Ordered and received stock
• Supervised workshop and sales staff
• Assisted with customer complaints and service delivery
• Identified and developed new business opportunities
• Advised customers on tyres, suspension, wheel alignment and related products
• Worked closely with dealerships and trade customers

Senior Sales Consultant at Tip Top Tyres - Pretoria North (2020-01 – 2023-12)

Served as Senior Sales Consultant, managing customer sales, quotations, stock coordination and technical product advice within a busy tyre fitment environment.

• Managed front counter and telephone sales
• Built and maintained strong customer relationships
• Generated quotations and processed customer orders
• Ordered and received stock
• Supervised workshop and sales staff
• Assisted with customer complaints and service delivery
• Identified and developed new business opportunities
• Advised customers on tyres, suspension, wheel alignment and related products
• Worked closely with dealerships and trade customers

Assistant Manager / Senior Sales Consultant at Lombard Tyres (2018-08 – 2020-02)

Supported the Branch Manager in both operational and sales functions while assisting with workshop management.

• Assisted with daily branch operations
• Managed customer service and sales
• Ordered and controlled stock
• Supervised staff
• Managed customer queries and complaints
• Increased sales through customer relationship management
• Provided technical advice on tyres, brakes, suspension and wheel alignment

Senior Sales Consultant at Supa Quick Silverton (2014-01 – 2018-12)

Served as Senior Sales Consultant, managing customer sales, quotations, stock coordination and technical product advice within a busy tyre fitment environment.

• Managed front counter and telephone sales
• Built and maintained strong customer relationships
• Generated quotations and processed customer orders
• Ordered and received stock
• Supervised workshop and sales staff
• Assisted with customer complaints and service delivery
• Identified and developed new business opportunities
• Advised customers on tyres, suspension, wheel alignment and related products
• Worked closely with dealerships and trade customers

Senior Sales Consultant at Autowiel Hatfield (Tyremart) (2011-05 – 2014-05)

Managed retail sales while providing specialist advice on tyres and vehicle suspension systems.

• Counter and telephone sales
• Stock ordering and receiving
• Customer quotations
• New business development
• Technical advice on suspension, wheel alignment and exhaust systems
• Liaison with vehicle dealerships

Senior Sales Consultant at Supa Quick Menlyn (2009-03 – 2011-03)

Delivered technical sales and customer support within a busy tyre fitment environment.

• Customer sales and service
• Wheel alignment consultations
• Suspension inspections
• Stock management
• Dealer liaison
• Business development

Sales Consultant at 1st Race (Autoquip) (2008-07 – 2009-02)

Specialised in motorsport equipment and racing accessories.

• Product advice
• Stock control
• Quotations

Sales Consultant at Safari Centre (2007-03 – 2008-06)

Specialised in off-road equipment and 4x4 accessories.

• Sales of suspension systems
• Roof rack and outdoor equipment sales
• Customer support
• Product ordering
• Technical advice

Team Leader / Security Officer at Alliance Security Ltd (2004-08 – 2006-03)

Promoted from Security Officer to Team Leader.

• Team supervision
• Shift scheduling
• Site security
• Administrative duties

Security Officer at Gallowglass Security (2004-06 – 2004-07)

Provided event and site security.

Head of Department at Hi-Fi Corporation (2000-03 – 2004-05)

Promoted from Sales Consultant to Department Head within three months.

• Staff supervision

Sales Assistant at Mega Paints (1999-01 – 2000-12)

• Office administration
• Stock ordering
• Branch stock distribution

Grade 12 – High School Garsfontein